Operations Trainer jobs in United States
cer-icon
Apply on Employer Site
company-logo

Medica · 2 weeks ago

Operations Trainer

positionHopkins, MN
timeFull-time
remoteOnsite
seniorityMid Level
money$51K/yr - $76K/yr
date3+ years exp

Medica is a nonprofit health plan serving communities in Minnesota and beyond. The Operations Trainer is responsible for conducting training needs assessments, developing curricula, and providing training on technical and operational systems to ensure team effectiveness.

Health CareMedical
badNo H1Bnote

Responsibilities

Perform technical, systems, transactional and industry specific training for the operations organization
Analyze business outcomes due to implementation of new products, systems, updates in process, and integration activities to discover gaps in knowledge that impact teams within Operations
Responsible for training needs assessment and curriculum development for instructor led and/or e-learning, one-to-one training, test design, level three (behavior change) assessment and results reporting in accordance to quality standards and expectations of business partners throughout Medica
Provide explanations and interpretations while being accountable for some complex responsibilities with limited supervision

Qualification

Healthcare product knowledgeVirtual training platformsContent writingTraining experienceMicrosoft SuiteCommunicationTeamworkAdaptability

Required

Bachelor's degree or equivalent experience in related field
3+ years of relevant working experience

Preferred

Healthcare product knowledge preferred
Experience with virtual training platforms preferred
Experience writing content preferred
Training experience preferred
Ability to work independently and within a team
Excellent written and verbal communication skills
Ability to work in an environment that is constantly changing
Proficiency in Microsoft Suite
Perform other duties as assigned

Benefits

Competitive medical
Dental
Vision
PTO
Holidays
Paid volunteer time off
401K contributions
Caregiver services

Company

Medica

twittertwittertwitter
Glassdoor3.5
company-logo
Medica is a company that provides health coverage to meet customers needs for health plan.
dateFounded in 1975
location
Minnetonka, Minnesota, USA
people-size1001-5000 employees
web-link
https://www.medica.com

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
John Naylor
President and CEO
linkedin
leader-logo
Jeni Alm
Vice President, Provider Partnerships and Solutions
linkedin

Recent News

Insurance News in the United States
Medica agreed to acquire selected contracts from UCare
2025-12-13
Star Tribune
Opinion | UCare’s collapse isn’t a surprise
2025-11-24
Morningstar.com
Medica and UCare Announce Agreement That Will Preserve Health Coverage in Minnesota
2025-11-18
Company data provided by crunchbase