Senior Forward Deployed Engineer jobs in United States
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Retell AI · 2 weeks ago

Senior Forward Deployed Engineer

positionSan Francisco Bay Area
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$215K/yr - $290K/yr
date2+ years exp

Retell AI is a rapidly growing startup focused on revolutionizing call centers with advanced voice AI technology. As a Senior Forward Deployed Engineer, you will deliver voice AI solutions to enterprise clients, bridging technical and non-technical stakeholders while driving adoption and shaping the platform based on customer insights.

Artificial Intelligence (AI)AudioCall CenterGenerative AITelecommunications
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H1B Sponsorednote

Responsibilities

Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly
Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks
Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)
Partner with sales to engage clients to gather requirements, prototype demos, and present system designs
Scope projects, resolve blockers, and align teams with concise updates
Codify reusable patterns into tools or platform components
Translate field feedback into actionable product and GTM recommendations

Qualification

Voice AI solutionsFull-stack integrationsPythonJavaScriptLLM-powered systemsCustomer-facing experienceRisk managementCommunication skills

Required

2+ years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder)
Excel at communication & explaining complex technical concepts to non-technical audiences
Have delivered systems in fast-paced, ambiguous settings
Write production-grade code (Python, JavaScript, or similar)
Understand LLM-powered systems and their impact on user experience
Proactively manage risks and maintain momentum under pressure

Benefits

100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
$200/month wellness reimbursement (gym, fitness classes, etc.)
$300/month commuter reimbursement (gas, Caltrain, etc.)
$75/month phone bill reimbursement
$50/month internet reimbursement

Company

Retell AI

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Retell AI is the AI voice platform that helps corporate call centers automate calls indistinguishable from human.
dateFounded in 2023
location
San Francisco, California, USA
people-size11-50 employees
web-link
https://retellai.com

H1B Sponsorship

Retell AI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)

Funding

Current Stage
Early Stage
Total Funding
$4.68M
Key Investors
Alt CapitalY Combinator
2024-04-03Seed· $4.55M
2023-11-01Pre Seed· $0.12M

Leadership Team

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Evie Wang
Co-Founder
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Recent News

SiliconANGLE
Retell AI targets human bottlenecks in agentic voice AI with automated QA
2025-12-17
GlobeNewswire
Retell AI, Fastest-Growing AI Voice Agent Platform, Launches First Automated QA Solution to Accelerate Enterprise Adoption of Voice AI
2025-12-17
Company data provided by crunchbase