Lonza · 6 days ago
Associate Director, Digital Product Owner
Morristown, NJ
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$130K/yr - $221K/yr
7+ years expLonza is undergoing a digital transformation in its Capsule & Health Ingredients division, seeking an Associate Director, Digital Product Owner to lead the evolution of their global customer portal. The role involves driving product vision and agile execution while collaborating with various teams to enhance the digital customer experience.
BiotechnologyLife SciencePharmaceutical
Responsibilities
Own and prioritize the product backlog; write clear user stories and acceptance criteria; lead sprint ceremonies and day-to-day delivery decisions
Translate customer, SME, and business needs into high-value features; prioritize based on impact, ROI, and experience improvements
Conduct interviews, journey mapping, and root-cause analysis to frame problems, validate hypotheses, and identify optimization opportunities
Partner with global commercial, operations, service, marketing, and regional teams to align requirements and drive portal adoption
Understand portal architecture and systems (ERP, CRM, LIMS); collaborate with architects and technical teams to ensure scalable, secure, compliant solutions
Manage external vendors and platform partners, ensuring high-quality delivery, roadmap alignment, SLAs, and escalation resolution
Ensure all features meet security, privacy, data integrity, and pharma/life-sciences standards; support governance and change control processes
Communicate progress, risks, dependencies, and timelines clearly; ensure alignment with stakeholders and leadership
Qualification
Required
Bachelor's degree required; Computer Science, Engineering, Business, or Life Sciences preferred
Minimum 7+ years of experience in digital product management or eCommerce within a large organization (B2B preferred)
Agile or Scrum certification required
Experience working with eCommerce platforms, content management systems, and digital experience tools (deep expertise; platform-agnostic)
Strong technical aptitude and comfort working in ambiguous, fast-moving environments
Outstanding communication and presentation skills, with proven effectiveness across diverse audiences, including senior leadership
Strong understanding of customer needs, market dynamics, and competitive trends
Excellent strategic thinking, analytical, and problem-solving abilities
Proven ability to collaborate effectively across functions and with global teams
Thrives in a transparent, open feedback culture with high professional standards
Proactive, self-directed, and committed to continuous improvement
Willingness to travel across North America up to 10%
Preferred
Life sciences/biotech experience preferred but not required
Benefits
Performance-related bonus.
Medical, dental and vision insurance.
401(k) matching plan.
Life insurance, as well as short-term and long-term disability insurance.
Employee assistance programs.
Paid time off (PTO).
Company
Lonza
Lonza Group supplies products and services to pharmaceutical and agrochemical industries.
10001+ employees
H1B Sponsorship
Lonza has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2022 (1)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$444.8M2023-11-06Post Ipo Debt· $444.8M
2020-12-07IPO
Leadership Team
Wolfgang Wienand
Chief Executive Officer
Alfons Ehinger
Founder
Recent News
2026-01-07
2026-01-05
Company data provided by crunchbase