Extel · 3 hours ago
Research & Data Analyst, Extel
Extel is the leading provider of unattributed qualitative feedback for the investment community. They are seeking a Research & Data Analyst to join the Operations team, responsible for driving efficiency and ensuring successful commercial delivery of surveys globally.
Information Services
Responsibilities
Survey Administration: Extel runs up to fifteen survey projects through the calendar year, from survey creation to published rankings. The candidate will be required to assist in the development and execution of project plans and schedules. They must understand project overlaps, track status and provide updates on project progress, and assist in the implementation of project deadlines. Collaboration with cross-functional teams is essential to ensure smooth survey delivery
Client Engagement: Interaction with external contacts to explain voting process and survey methodology, as well as encouraging participation in the surveys. A professional and efficient approach is essential
Database Operation: Data cleansing to ensure accurate demographic information, eligibility of participants and quality of voting for research projects, working with project managers and database team. Monitor and maintain accurate contact data in CRM
Survey Results: Assist with preparation of survey results publication. Review and analyze results for processing errors, year-on-year trends, missing information
Technical Operations: The candidate will be expected to independently use firm systems which include Qlik and HubSpot, to carry out the operational processes
Qualification
Required
1-2 years' experience in a data research role
Ability to work under pressure and hit deadlines
Demonstrate experience of multi-tasking in a complex environment
Ability to work in a team environment and maintain good communication with cross-functional teams
Exceptional organizational skills, superior work ethic and extreme attention to detail
Creative and critical thinking skills to analyze data and uncover insights
Some client service experience would be beneficial
IT Literate; knowledge of Microsoft Office (including strong Excel skills)
Understanding of financial markets
Company
Extel
Unrivalled insight. Driven by data.
Funding
Current Stage
Growth StageCompany data provided by crunchbase