Tropical Smoothie Cafe · 2 days ago
New Cafe Opener
Atlanta, GA
Full-time
Hybrid
Senior Level
5+ years expTropical Smoothie Cafe is seeking a New Cafe Opener to coordinate the pre/post activities for cafe openings. This role involves leading the on-site team, ensuring adherence to the opening process, and consulting with cafe management and ownership to facilitate smooth transitions.
Food and BeverageFranchiseRestaurants
Responsibilities
Champion of the brand values. Demonstrate our values during all cafe visits and celebrate team when they demonstrate the values
Provide on-site cafe opening support for each franchisees’ first cafe
Responsible for planning and implementing pre and post cafe opening activities
Ensure new franchisee and general manager complete the required training prior to opening
Complete punch list when arriving at the cafe. Create a plan to resolve any open issues
With the support of the franchisee and general manager, conduct training for new crew members prior to opening
Provide on-site training and support to franchisee as they create their sales forecast, employee schedule, place orders and complete inventory
Provide an opening summary report to the franchise business leader to ensure a smooth transition
Qualification
Required
5+ years of knowledge with concepts, practices, and procedures with QSR or restaurant operations
Proven ability to build solid relationships and work effectively with others at all levels of an organization
Direct experience supporting and influencing franchisees
Direct experience working in restaurants/cafes
Working knowledge of restaurant/cafe opening processes
Proven record of leading quality restaurant/cafe operations
ServSafe certified
Comprehensive knowledge of requirements and provisions of franchise agreements
Ability to communicate (verbally and written) clearly and effectively in all situations with strong interpersonal skills
Demonstrable negotiating/influencing skills
Must be proficient with Microsoft Office Suite programs (Excel, Word, and PowerPoint)
Demonstrable training experience, specifically in restaurant/cafe operations
Strong reasoning, analytical and active problem-solving techniques
Ability to interpret and understand policies and procedures and relate them to others
Ability to multi-task effectively prioritizing work against deadlines
75%+ travel
Must be comfortable working in a small company, fast-paced, and collaborative environment
Preferred
Bachelor's degree preferred
Company
Tropical Smoothie Cafe
Tropical Smoothie Cafe, is a restaurant franchise in the United States.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$20M2024-04-24Acquired
2018-03-29Debt Financing· $20M
2014-11-03Seed
Leadership Team
Max Wetzel
Chief Executive Officer
P
Paul Marsden
Chief Financial Officer
Recent News
2025-11-15
Company data provided by crunchbase