Healthcare Payer Client Relationship Manager jobs in United States
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Cognizant · 5 hours ago

Healthcare Payer Client Relationship Manager

Cognizant is one of the world’s leading professional services companies, helping clients become data-enabled and data-driven in the digital era. The Client Relationship Manager plays a key role in driving profitable growth and managing senior client relationships within the Healthcare Payer sector, focusing on account health, revenue growth, and customer satisfaction.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
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Responsibilities

Drive profitable growth through identifying and leading all aspects of the closure of new, renewal, and expansion opportunities in the HC Payer sector
Develop client engagement strategies and quantify costs of pursuit
Lead accountability against Measurable Revenue/Profit Growth within set timelines
Review the account metrics with the delivery, operations, and finance teams on regular basis
Be part of senior management reviews for the performance metrics of the account
Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it at account level
Have regular meetings and collaborate with the customer decision makers and influencers
Responsible for execution and customer satisfaction in all the revenue portfolios
Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
Shape the thought leadership agenda
Actively drive execution of the innovation agenda for the portfolio
Focus on developing a plan to increase the visibility of Cognizant in the account relationship and in the Healthcare Payer industry

Qualification

Client relationship managementHealthcare Payer industry knowledgeBusiness developmentConsulting skillsProject managementTeam leadershipProblem-solvingCommunication skillsCollaboration

Required

Minimum 10+ years in the domain, in a client facing role or account leadership role, in an IT professional services or management consulting firm
Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
Strong experience with the global service delivery model
In-depth understanding of business problem domain, technology, and services solution domains for the Healthcare Payer industry vertical
A strong performance track record of leading different portfolios-ranging from sales, new sales, programs, and existing annuity business
Ability to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence
The ability to conceptualize, analyze, build blueprint for business transformations and present solutions in the Healthcare Payer domain
Bachelor's Degree

Preferred

MS or MBA degree
Strong background in a project environment and application development
Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
Must be detail oriented and able to manage and maintain all facets of complex assignments
Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences

Benefits

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Company

Cognizant

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Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.

Funding

Current Stage
Public Company
Total Funding
$0.24M
Key Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO

Leadership Team

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Ravi Kumar S
Chief Executive Officer
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Anil Cheriyan
CTO / EVP Strategy & Technology
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Company data provided by crunchbase