Virginia's Community College System · 1 month ago
Associate Vice President for Student Affairs
Richmond, VA
Internship
Onsite
Intern, Director/Executive
$131K/yr - $145K/yrVirginia's Community College System is the largest public institution of higher education in Virginia, and they are seeking an Associate Vice President for Student Affairs. The AVP provides leadership and oversight for various student-facing units, ensuring a student-centered approach to enrollment, retention, and support services.
E-LearningEducationHigher Education
Responsibilities
Develop and implement strategic enrollment plans that drive headcount growth, retention benchmarks, and outcomes targets
Collaborate with academic affairs, marketing, and community partners to optimize outreach, engagement, and yield initiatives
Monitor enrollment metrics (application volume, yield rate, demographic trends) and recommend process improvements
Administer all federal, state, and institutional aid programs—from award packaging through reconciliation, ensuring accuracy, equity, and timely disbursement
Lead compliance and audit activities: maintain currency on Title IV, state scholarship, and institutional policies; conduct internal reviews; respond to external audits; prepare and file required regulatory reports
Develop, document, and update financial aid policies, procedures, and office manuals; design and deliver training and quality-assurance testing; serve as the go-to resource for complex system, data, and regulatory questions
Collaborate with Admissions, Registrar, Student Accounts, Controller, Budget Office, IT, and other campus committees to streamline workflows, data exchanges, and communications that support student service and institutional integrity
Direct all aspects of student record maintenance, and transcript services, ensuring FERPA compliance and data integrity
Partner with academic deans and directors to align curriculum changes, coordinate course scheduling, catalog updates, and commencement processes
Leverage technology solutions to streamline registration workflows and enhance self-service functionality
Supervise the operations of the Information Center, coordinating front-line staff who manage inquiries via walk-in, phone, email, and chat
Set service-level expectations, work with director to craft knowledge-based content, and analyze inquiry trends to inform broader communications strategies
Foster a culture of welcoming, accurate, and timely responses that reflect institutional values
Drive the institution’s internationalization strategy—aligned with academic and enrollment goals—by advising senior leadership on global trends and partnerships, monitoring enrollment data, and refining outreach tactics
Oversee all facets of international student services, including advising, immigration compliance, orientation, transition, cultural programming, and well-being initiatives that foster belonging and success
Measure and report on performance by tracking enrollment, retention, and satisfaction metrics; conducting service assessments; and preparing accreditation, compliance, and strategic planning reports
Serve on the Student Affairs leadership team to align division goals with the institution’s strategic plan, budget priorities, and enrollment projections
Use data analytics, satisfaction surveys, and compliance reports to measure unit performance and guide continuous improvement
Build and sustain cross-sector partnerships with K–12, workforce agencies, and community organizations to expand pipeline opportunities
Qualification
Required
Master's degree in Higher Education Administration, Student Affairs, Educational Leadership, or in a field appropriately related to the position. Qualifying degree must have been awarded by a regionally accredited institution
Experience in progressively responsible roles within student affairs
Direct supervisory experience and demonstrated success managing multiple functional areas
Extensive knowledge of federal and state financial aid regulations, FERPA requirements, and accreditation standards affecting student services and enrollment management
Demonstrated ability to use data to inform decision-making, assess outcomes, and drive improvements
Knowledge of enterprise systems (e.g., PeopleSoft) and reporting/analytics tools to support enrollment, financial aid, and student success functions
Exceptional written and verbal communication skills, with the ability to present effectively to diverse audiences, including senior leadership, faculty, staff, students, and external stakeholders
Skilled in stakeholder engagement, conflict resolution, and consensus-building across complex organizations
Ability to provide collaborative leadership that advances equity, inclusion, and student success initiatives, fostering a culture of shared purpose and continuous improvement across diverse teams
Ability to supervise and develop professional staff, fostering a culture of accountability, growth, and continuous improvement
Ability to develop and implement strategic enrollment and student support initiatives aligned with institutional goals
Strong organizational and project management skills, with capacity to manage multiple priorities in a fast-paced environment
Knowledge of strategic enrollment management and the assessment of student success performance metrics
Preferred
Doctoral degree awarded by a regionally accredited institution preferred
Experience leading teams through change management and process redesign
Demonstrated ability to cultivate inclusive environments and advance our commitment to building a caring community
Commitment to innovative uses of technology and customer service excellence
Strategic mindset with the capacity to translate institutional priorities into operational action plans
Experience with the application of predictive analytics in enrollment and budget forecasting
Benefits
Comprehensive health and dental insurance program
Generous paid leave
Deferred compensation plans
Paid parental leave
State employee discounts
Solid and secure retirement program
Company
Virginia's Community College System
Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened.
Founded in 1966
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dennis Moynihan
Director, Shared Services Center
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