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University Support Services · 3 weeks ago

Manager, HR Business Partner & Employee Relations

Colorado, United States

Full-time

Onsite

Mid, Senior Level

$82K/yr - $95K/yr

4+ years exp

University Support Services is seeking a Manager, HR Business Partner & Employee Relations to serve as the primary point of contact for employee relations matters. This role focuses on providing HR guidance, coaching managers, ensuring compliance with employment laws, and promoting a positive workplace culture across multiple campuses.

Higher Education

Hiring Manager

Elizabeth Avolio, SHRM-CP

Responsibilities

Serve as the primary point of contact for employee relations questions, concerns, and guidance

Provide coaching and counsel to managers and employees on conflict resolution, corrective action, communication, and policy interpretation

Facilitate employee problem-solving conversations and support change management efforts across teams and departments

Conduct investigations into misconduct, grievances, and policy violations when necessary, ensuring fair, consistent, and timely outcomes

Ensure compliance with federal and state employment laws (EEO, ADA, FMLA, FLSA, CO FAMLI) and institutional policies

Partner with legal, compliance, and the VP of HR to assess risk, maintain consistent practices, and ensure timely communication on key employee relations issues

Promote a culture of fairness, accountability, professionalism, and psychological safety

Coach managers on communication, performance, accountability, and team effectiveness

Support leaders in resolving interpersonal or team challenges with discretion, professionalism, and objectivity

Advise leaders on people decisions and their organizational impact

Reinforce practices that promote consistency, fairness, and alignment with institutional goals

Coach managers on setting clear expectations and providing timely, constructive feedback

Support leaders in addressing performance concerns and implementing improvement plans

Ensure performance-related actions are consistent with policy, compliant with employment law, and properly documented

Identify and communicate performance patterns or trends that may influence employee relations or require leadership attention

Provide input to leaders on talent needs and support succession planning discussions

Assist with organizational design, restructuring, and role transitions as appropriate

Support change management efforts related to leadership transitions, structural updates or shared services initiatives

Partner with HR Centers of Excellence (COEs) including HR Operations, Compensation & Benefits, Talent Acquisition & Talent Management

Support the implementation of compensation reviews, policy updates, and HR programs in coordination with the COE’s

Guide onboarding and cultural integration for new hires and internal transfers

Monitor completion of electronic exit surveys and review results to identify themes that inform leadership decisions and retention strategies

Support or lead HR initiatives such as technology rollouts, process improvements, and institution-wide projects

Qualification

Employee relationsCoaching managersHR complianceHRIS proficiencyMicrosoft OfficeConflict resolutionDiscretionJudgmentTeam effectivenessSuccession planningOrganizational designChange managementTalent managementInvestigationsPerformance managementCultural integrationEvidence-based decisionsInterpersonal communicationProblem-solvingIntegrity