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Eutelsat · 21 hours ago

User Terminal Operations Engineer- US

Virginia, United States

Full-time

Hybrid

Mid Level

Eutelsat Group is a leader in satellite communications, providing global connectivity solutions. The User Terminal Operations Engineer will play a critical role in the engineering, maintenance, delivery, and performance of user terminals in the Eutelsat LEO network, working closely with various teams to support ongoing projects and initiatives.

NewsSatellite CommunicationTelecommunications

Hiring Manager

Reyna Rosas Rodriguez

Responsibilities

Provide Tier 3 Operations Engineer support for User Terminal Service and Operations troubleshooting and debugging

Perform new firmware and software release planning and testing for a variety of UTs

Deliver hands on training of new features and user terminals to Operations Team and Distribution Partners

Work closely with the Dev Engineering and System Engineering to identify issues to improve the performance of UTs

Investigate and reproduce reported issues with UT vendors engineers

Create and maintain documentation regarding existing standards and processes

Provide support for installation and configuration of user terminals

On-site engagement with technical support from Distribution Partners

Support on-call rotation for high priority escalations

Travel up to 20% of the time

Qualification

SatCom technologiesRF technologiesIP networksLinux OSPython programmingCellular TechnologiesElectrical skillsMechanical skillsRF test equipmentCommunication skillsProblem solvingDocumentation skills