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Eutelsat · 3 weeks ago

User Terminal Operations Engineer- US

Virginia, United States

Full-time

Hybrid

Mid Level

Eutelsat Group is a leader in satellite communications, providing global connectivity solutions. The User Terminal Operations Engineer will play a critical role in the engineering, maintenance, delivery, and performance of user terminals in the Eutelsat LEO network, working closely with various teams to support ongoing projects and initiatives.

NewsSatellite CommunicationTelecommunications

Hiring Manager

Reyna Rosas Rodriguez

Responsibilities

Provide Tier 3 Operations Engineer support for User Terminal Service and Operations troubleshooting and debugging

Perform new firmware and software release planning and testing for a variety of UTs

Deliver hands on training of new features and user terminals to Operations Team and Distribution Partners

Work closely with the Dev Engineering and System Engineering to identify issues to improve the performance of UTs

Investigate and reproduce reported issues with UT vendors engineers

Create and maintain documentation regarding existing standards and processes

Provide support for installation and configuration of user terminals

On-site engagement with technical support from Distribution Partners

Support on-call rotation for high priority escalations

Travel up to 20% of the time

Qualification

SatCom technologiesRF technologiesIP networksLinux OSPython programmingCellular TechnologiesElectrical skillsMechanical skillsRF test equipmentCommunication skillsProblem solvingDocumentation skills

Required

Systematic and methodical approach to debugging and problem solving

Experience with SatCom and RF technologies

Experience with IP networks (routing and switching)

Working knowledge and use of Linux OS and python programming

Excellent verbal and written communication skills

Understanding of regulatory and test standards related to land maritime and aviation industry

Experience in electrical and mechanical skills required in Satcom

Experience with RF test and measuring equipment

A degree in a related engineering field (information systems, computer science, electrical engineering, computer engineering)

Ability to articulate problems and solutions clearly to both technical and non-technical audience

Preferred

Working understanding of Cellular Technologies would be desirable, e.g. 3GPP

Benefits

Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life.

Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace.

Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy.