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Prisma Health · 3 weeks ago

Scheduling Coordinator (Echo), Full-Time, Days

Greenville, SC

Full-time

Onsite

Entry, Mid Level

2+ years exp

Prisma Health is dedicated to transforming healthcare for the communities they serve, and they are seeking a Scheduling Coordinator to support and lead schedulers within the department. This role involves maintaining communication, optimizing schedules, and improving patient experiences while coordinating complex procedures.

Health CareHospitalMedical

Responsibilities

Creates instructional guides for scheduling for current and new schedulers

Updates scheduling forms as needed

Creates resources as needed for schedulers

Creates tools as needed to optimize scheduling performance

Revises processes as necessary to accommodate the frequently changing schedule and department guidelines for scheduling

Communicates with internal team members and leaders regarding scheduling problems

Proposes solutions for scheduling issues

Collaborates with scheduler(s) to coordinate availability with scheduling needs

Provides feedback for administration regarding changes to resources and availability to increase patient access to care

Coordinates available resources to provide access to care to meet department demands

Assists other schedulers in revising room assignments based on department guidelines to optimize available resources

Serves as a point person for coordinating complex procedures requiring multiple resources within the department

Provides guidance for coordinating available resources for procedure scheduling

Adjusts hours to provide coverage during a shortage of staff or employee’s absence

Arranges coverage by reaching out to PRN or part time schedulers to adjust hours and/or days as needed during PTO or absence

Adjusts workflow as needed to ensure department performance

Promotes efficiency among all schedulers

Provide training to new schedulers for procedure scheduling and department workflow

Offers a deep understanding of posting cases and provides guidance to other schedulers in this process for cases that involve specials and/or physician

Contacts reps as needed for procedures

Expedites scheduling needs as required

Place 'holds' and blocks as needed for availability

Coordinates meetings and training with procedure schedule

Performs other duties as assigned