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Socure · 3 weeks ago

Sales Enablement and Training Manager

United States

Full-time

Remote

Mid, Senior Level

$120K/yr - $140K/yr

4+ years exp

Socure is building the identity trust infrastructure for the digital economy, aiming to verify good identities in real time and prevent fraud. The Sales Enablement and Training Manager will be responsible for developing learning courses, managing training events, and ensuring employees are equipped with the necessary product and industry knowledge.

Artificial Intelligence (AI)Cyber SecurityFraud DetectionIdentity ManagementInformation ServicesInformation TechnologyMachine LearningPredictive Analytics

Responsibilities

Help build and roll out new learning courses and paths by personas (AE, SC, TPM, Customer Success, etc.)

Build AI role plays for different personas inside the org. Discovery Calls, Demo Calls, etc.. Personas include (AE, SC, SAM, TPM and possibly other parts of the organization)

Have 1:1 with personas (AE,SC, SAM, TPM, etc) during their first year tenure to ensure they are on track

Take corrective action if people are not on track. Personalize training, escalation, etc

Alert team leads if people are not on track

Provide team administrative support, include entering new hires into our Learning Management System (LMS) and recording training attendance

Track all enablement activities and scores of employee training through every stage and all certifications requirements

Coordinate training events and collaborative cross-team initiatives

Identify opportunities to improve processes and enhance the employee experience with training

Gather data/feedback on program engagement and efficacy and create reports for leadership

Evaluate new tools to ensure Socure Enablement is industry leading

Qualification

Learning Management SystemsAI Role Play ToolsProject ManagementSales Enablement ExperienceCommunication SkillsSales BackgroundTechnical BackgroundIdentity Marketplace ExperienceFraud Industry ExperienceSecurity Industry ExperienceOrganizational SkillsAttention to DetailFast Paced Environment