Business Services and Employee Support Specialist I jobs in United States
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Acadia Insurance (a Berkley Company) · 3 weeks ago

Business Services and Employee Support Specialist I

Acadia Insurance, under Midwest Employers Casualty, is dedicated to improving the quality of life for employees injured on the job. The Business Services and Employee Support Specialist I is responsible for providing administrative support, managing office operations, and facilitating employee initiatives to create an efficient work environment.

Commercial InsuranceInsurance

Responsibilities

Serve as the first point of contact for visitors, coordinating front desk coverage, signage, and hospitality
Oversee mailroom operations, including incoming/outgoing mail, courier services, and remote employee distribution
Process and approve invoices, manage memberships, and coordinate contracts and renewals for facilities services
Handle building maintenance issues, schedule cleanings, and track repair needs
Maintain kitchen and boardroom supplies, manage shredding services, and oversee vendor RFPs and relationships
Support safety initiatives, including drills and AED checks, and manage business continuity planning and emergency notification systems
Collaborate on monthly and annual budget reviews, and provide backup support to the Executive Assistant and other administrative staff
Coordinate new hire onboarding, orientations, and terminations, ensuring smooth transitions for employees
Manage temporary staffing logistics, career fair participation, and candidate scheduling support
Provide administrative assistance to Events, Diversity & Inclusion, and Charitable committees, including budget oversight
Organize employee recognition programs, gifts, and awards, ensuring timely distribution to both local and remote staff
Maintain intranet resources, employee calendars, and social media presence in partnership with HR and Marketing
Administer training programs, coordinate external vendor sessions, and assist managers with job postings and descriptions
Support quarterly employee meetings, communications, and HR systems such as Confluence and Teams

Qualification

Office administrationMicrosoft OfficeEvent planningFacilities managementProactive natureApproachabilityInformativeCommunication skillsInterpersonal skillsAttention to detail

Required

High school diploma required
A minimum of 7 years of office administration experience
Previous experience in handling multiple general office tasks and facilities
Proficient in Microsoft Office products, including Outlook, Word, Excel, PowerPoint, and Teams
Flexible and adaptable regarding learning and understanding new tasks
Strong written and oral communication skills
Ability to influence others
Ability to prioritize tasks appropriately
Strong interpersonal skills and ability to interact appropriately with guests and visitors
Strong attention to detail and ability to be accurate
Proactive in nature
Approachability – is warm, pleasant, gracious and can build a rapport
Informative – ensures people have the information they need from an office administration standpoint

Preferred

Some college or bachelor's degree
Experience in planning employee events, such as picnics and recognition lunches

Company

Acadia Insurance (a Berkley Company)

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Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.

Funding

Current Stage
Growth Stage

Leadership Team

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Simone Grimes, CPA, MBA
Chief Financial Officer
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Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
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Company data provided by crunchbase