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General Dynamics Information Technology · 3 weeks ago

Hardware Technician

USA VA Chantilly

Full-time

Onsite

Entry Level

1+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government. They are seeking a Hardware Technician Fellow to perform installation, maintenance, and troubleshooting support for information systems applications and related hardware while ensuring adherence to quality standards.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide installation of new equipment and performs equipment modifications or enhancements

Perform technical tasks and assists with the completion of milestones associated with specific projects

Provide solutions to a variety of technical problems of moderate scope and complexity

Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware

Provide incident response and performs customer support tasks

Deploy new hardware, software, and the upgrade of existing installations

Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings

Prepare and maintain documentation for processes and procedures related to computer systems installation and operations

Interact with and/or provides training/knowledge to end users

Maintain system documentation

Maintain current knowledge of relevant technologies

May supervise site activities/assigned staff

Exercise sound judgement and decision making

Participate in special projects as assigned

Communicate well with team members

Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property

Ensure proper disposition of obsolete and excess assets

Participate in the taking of physical inventories and provides required inventory reports

Confirms the functionality of all deployed hardware

Follow Deployment Quality Control checklist

Provide Quality Control input to improve installation guides and general deployment documentation

Develop and update technical documentation

Qualification

Computer HardwareTechnical SupportSystem PerformanceCustomer SupportDocumentation

Required

Top Secret SCI + Polygraph clearance level must currently possess

Top Secret SCI + Polygraph clearance level must be able to obtain

1 + years of related experience

US Citizenship Required

Computer Hardware skills

System Performance skills

Technical Support skills

Security Clearance Level: TS/SCI w/ Poly

Location: On Customer Site

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees