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Block · 3 weeks ago

Sports, Entertainment, & Leisure Account Services Manager

United States

Full-time

Remote

Entry, Mid Level

$135K/yr - $203K/yr

2+ years exp

Block is a company that builds technology to increase access to the global economy, and they are seeking an Account Services Manager for their Sports and Entertainment Sellers. This role involves nurturing seller relationships, collaborating with account managers, and developing strategies for growth and retention within a complex customer base.

Financial Services

H1B Sponsor Likely

Responsibilities

Be responsible for growing and retaining the existing customer base within our key Sports and Entertainment Seller relationships

Collaborate closely with Senior Account Manager and Account Executives to develop growth and retention strategies for our Sports and Entertainment Sellers

Understand customer needs to help achieve their business goals through Square

Cross sell and upsell products and features by discovering customer leads

Effectively and strategically address customer concerns and issues

Collaborate closely with a Senior Account Manager to help grow our Sports and Entertainment footprint

Work with Sales, Support and Product teams to make sure customers have the best possible experience across all aspects of Square

Help close any operational gaps required to effectively manage these seller relationships

Support account management peers by taking on a product specialization, becoming an expert on a product or process, and delivering feedback to PMs

Qualification

SalesRelationship ManagementBusiness DevelopmentSalesforceGoogle SuiteAnalytical SkillsEntrepreneurial SpiritComfort in AmbiguityPassion for TechnologySportsEntertainment ExperienceCommunication SkillsOrganizational Skills

Required

2 - 3 years experience in Sales, Business Development, Relationship Management or related field

Experience discovering and closing sales opportunities and building client relationships

Experience successfully managing a pipeline to achieve revenue targets

Strong interest in business operations and strategy

Excellent organizational, analytical, written, and verbal communication skills

Passion and knowledge about how new technologies can help better serve small and medium size businesses

Comfort in ambiguity and providing feedback on new processes that will be need continued refinement

Entrepreneurial spirit

A BA/BS or relevant experience

Preferred

Experience in Sports and Entertainment operations or technology deployments is a plus

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Company

Block

Glassdoor3.9

Block is one company built from many blocks, all united by the same purpose of economic empowerment.

Founded in 1990

Oakland, California, US

10001+ employees

https://block.xyz/

H1B Sponsorship

Block has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (257)

2024 (253)

2023 (260)

2022 (297)