SolarWinds · 3 weeks ago
Workplace Experience Coordinator
Austin, Texas
Full-time
Onsite
Mid Level
3+ years expSolarWinds is a people-first company dedicated to enriching the lives of its employees and customers. The Workplace Experience Coordinator plays a crucial role in creating a welcoming and functional workplace environment for a hybrid workforce, supporting day-to-day operations and initiatives that foster connection and productivity.
Cloud ManagementDevOpsInformation TechnologyIT InfrastructureManagement Information Systems
Responsibilities
Manage daily office readiness, ensuring spaces are clean, stocked, welcoming, and operational
Act as the front-of-house ambassador, greeting employees and visitors warmly, providing concierge-style support, and ensuring a professional guest experience
Support global culture-related events and initiatives, including festivals, leadership visits, off-sites, and onsite gatherings (room setup, décor, catering, equipment, post-event logistics)
Coordinate weekly lunches, snacks, and café services, liaising with vendors to ensure smooth delivery
Lead onboarding support for new Solarians, ensuring a seamless first-week experience
Support the Culture Connectors in organizing and promoting community-building events such as wellness programs, volunteer initiatives, and social gatherings
Serve on culture connector committees, providing logistical insights and fostering employee engagement
Partner with cross-functional teams to reinforce company values through physical space and events
Promote employee well-being through ergonomic workspace setups, wellness activities, and healthy refreshment options
Oversee facilities operations, including workspace moves, reconfigurations, repairs, and vendor coordination
Maintain and improve facilities-related policies, procedures, health and safety plans, compliance standards, and inspections
Manage security badge/key systems and office administration back-up
Monitor and maintain inventory of office supplies and furniture; coordinate replenishments and storage
Support sustainability initiatives such as recycling programs, energy efficiency, and green office practices
Manage workspace booking systems (hoteling, desk reservations) and occupancy tracking tools
Partner with IT to ensure seamless technology support in shared spaces
Track and report on workplace metrics (attendance, space utilization, event participation)
Gather employee feedback to improve services and measure satisfaction
Identify trends and propose process improvements for efficiency and employee experience
Coordinate courier intake/outbound shipments, document delivery between sites, and bank-related tasks
Review invoices, expense reimbursements, and vendor contracts to ensure timely payment and compliance
Provide back-up support for trainings, seminars, travel planning, reception duties and catering coordination
Partner with cross-functional teams (IT, Marketing, Payroll, Janitorial Services, Vendor Management, etc.) to ensure smooth communication and execution of projects
Conduct regular safety checks and ensure compliance with health and safety standards
Manage emergency preparedness procedures (fire drills, evacuation plans)
Support incident reporting and escalation to ensure a safe and compliant workplace
Qualification
Required
3–5 years of experience in the workplace experience, corporate services, or facilities management (tech or hybrid-work environments preferred)
Bachelor's degree required
Advanced proficiency in Microsoft Office Suite and workplace technology platforms
Strong understanding of corporate policies, procedures, and best practices
Experience supervising vendors and managing contracts
Knowledge of meeting coordination, budgeting, and cost management
Strong customer-service orientation; comfortable interacting with employees at all levels
Excellent organizational and time management skills; able to manage multiple tasks and shift priorities
High emotional intelligence with empathy, self-awareness, and conflict resolution skills
Ability to work independently with minimal supervision while thriving in a fast-paced, dynamic environment
Collaborative mindset with adaptability to change and ambiguity
Reliable, proactive, and resilient under pressure
Strong team player with a respectful communication style
Demonstrated problem-solving skills and ability to identify trends and develop long-term strategies
Ability to handle physical tasks such as lifting office supplies, setting up the event area, or moving light equipment
Regular walking to monitor and maintain office facilities
Preferred
Minimal travel may be required for training, vendor coordination, and support of other sites
Company
SolarWinds
SolarWinds provides information technology and management software that manages IT infrastructures.
1001-5000 employees
H1B Sponsorship
SolarWinds has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (8)
2023 (2)
2022 (10)
2021 (10)
Funding
Current Stage
Public CompanyTotal Funding
$532.5MKey Investors
CPP Investments
2025-02-07Acquired
2021-02-16Post Ipo Equity
2020-12-07Post Ipo Secondary· $315M
Leadership Team
Sudhakar Ramakrishna
President, CEO, and Board Director
Tim Brown
VP Security and CISO
Recent News
2026-01-07
2026-01-06
Company data provided by crunchbase