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State of Utah · 1 month ago

Return Utah - Office Specialist - Provo - Full Time

Utah County, UT

Full-time

Onsite

Entry Level

1+ years exp

The State of Utah's Department of Workforce Services is seeking a motivated Office Specialist I to join the Utah State Office of Rehabilitation team in Provo. This role involves providing administrative support, assisting clients with disabilities, and ensuring smooth office operations while participating in a career reentry program.

GovernmentInformation TechnologyLaw Enforcement

Responsibilities

Prepare and issue purchase authorizations and submit invoices for payment

Perform basic accounting tasks including tracking and accuracy checks of accounts payable/receivable

Assist applicants and clients with disabilities in accessing vocational rehabilitation services

Provide exceptional customer service to clients, vendors and community partners

Greet and check-in clients and visitors as they arrive

Answer and direct incoming phone calls and emails

Provide basic information about USOR and the application process

Contact vendors for client service purchases on a regular basis

Use Google Calendar to track, schedule and coordinate meetings, appointments or other office activities

Complete daily out-bound reminder calls to clients

Fax, mail, copy, email, and scan/attach documents into the case management system

Understand and keep up to date on current fiscal policy and procedure

Assist counseling staff with administrative tasks as assigned

Process agency documents including reviewing for accuracy and completeness

Provide the public and others with information and assistance in completing agency forms and applications

Participate in office trainings and meetings

Maintain supply inventory and assist in purchasing supplies

Qualification

Office support experienceBasic accounting functionsCustomer service skillsCommunication skillsDiverse populationsGoogle Calendar proficiencyAttention to detail

Required

Must have a career break of one year or more at the time of application (unless the candidate is affiliated with the military in any way including as a military spouse/partner)

Demonstrate underemployed at the time of application

Have prior professional/life experience in a functional area of interest

Has at least one year of work-related experience doing office support/basic accounting functions

Has experience working with diverse populations including people with disabilities

Has excellent communication and customer service skills

Has attention to detail when reviewing documents and entering data