Royal Caribbean Group · 2 weeks ago
Product Owner, IT
Miami, FL
Full-time
Onsite
Mid, Senior Level
3+ years expRoyal Caribbean Group is a leading cruise line company seeking a strategic and results-oriented Product Owner for their Food & Beverage team. The role involves driving product strategy, managing system roadmaps, and overseeing vendor relationships to enhance guest and crew experiences through effective technology solutions.
Travel
Responsibilities
Define and maintain the product vision, roadmap, and backlog for F&B-related systems (e.g., POS, inventory, kitchen management, mobile ordering)
Translate high-level business objectives into clear, actionable initiatives aligned with both IT and F&B operational priorities
Work with F&B leadership, shipboard operations, and IT teams to define goals, measure impact, and continuously improve product offerings
Partner with data and analytics teams to ensure proper data capture, system telemetry, and reporting capabilities across all platforms
Support the development of tools that enable real-time decision-making around inventory, guest consumption, labor efficiency, and vendor metrics
Champion data integrity and integration between F&B systems and enterprise analytics platforms
Develop dashboards, reports, and metrics to guide decision-making and measure ROI on product improvements
Serve as the primary point of contact for third-party technology providers, overseeing performance, compliance, contracts, and roadmap alignment
Ensure smooth implementation, integration, and lifecycle management of vendor-supported F&B technologies
Collaborate with restaurant, accounting, digital, procurement, and guest experience teams to capture business needs and drive product adoption
Act as a liaison between technical developers, QA, and business stakeholders to ensure shared understanding of priorities and value delivery
Lead user acceptance testing (UAT) efforts and coordinate system rollouts across ship classes and shoreside teams
Partner with training and operations teams to roll out new tools and updates with minimal disruption
Collaborate with project managers and developers to ensure timely and high-quality delivery of technical initiatives
Track project milestones, risks, and dependencies within agile and/or waterfall project environments
Qualification
Required
Bachelor's degree in Business, Information Systems, Hospitality Technology, or a related field
3–5+ years of experience in product ownership, business systems analysis, or IT project management, preferably in the hospitality, cruise, or travel industry
Proven experience managing technology platforms and vendors within the F&B domain
Strong understanding of system integration, data flows, APIs, and business intelligence tools (e.g., Tableau, Power BI, Snowflake)
Ability to build trust and influence across a wide range of technical and non-technical stakeholders
Solid understanding of Agile development methodologies and experience writing user stories, epics, and product documentation
Benefits
Competitive compensation and benefits package
Excellent career development opportunities
Company
Royal Caribbean Group
Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world.
10001+ employees
H1B Sponsorship
Royal Caribbean Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (19)
2023 (12)
2022 (14)
2021 (4)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$15.43BKey Investors
RCI HoldingsMorgan Stanley
2025-09-22Post Ipo Debt· $1.5B
2025-05-14Post Ipo Debt· $2.28B
2024-09-16Post Ipo Debt· $1.5B
Leadership Team
Jason Liberty
Chairman and Chief Executive Officer
Matt Denesuk
SVP, Chief AI Officer
Recent News
Company data provided by crunchbase