Maymont Homes · 16 hours ago
BTR Onsite Service Technician
Chattanooga, TN
Full-time
Onsite
New Grad, Entry LevelMaymont Homes is transforming the single-family rental experience through innovation and quality. The BTR Onsite Service Technician is responsible for maintaining the physical integrity of the community, ensuring a clean and secure living environment for residents while performing routine maintenance and fostering positive resident relationships.
Property ManagementReal Estate
Responsibilities
Perform routine maintenance tasks, including HVAC, plumbing, electrical, and appliance repairs
Conduct regular inspections of buildings, equipment, and systems to identify and resolve issues
Complete and follow up regarding work orders efficiently and accurately, ensuring minimal disruption to residents
Respond to emergency maintenance requests promptly and professionally
Act as a point of contact for residents regarding maintenance issues, inquiries, and concerns
Coordinate with both centralized and onsite property management teams to address resident maintenance/service requests and resolve issues in a timely manner
Foster positive relationships with residents to enhance satisfaction and retention rates
Interact with residents courteously and professionally, addressing their maintenance concerns and providing solutions
Communicate effectively with the maintenance team and other staff members to ensure a coordinated effort in maintaining the community
Maintain common areas, amenities, and grounds to ensure they are clean, well-maintained, and presentable
Assist with preparing units for new residents, including painting, cleaning, and minor repairs
Ensure all tools and equipment are properly maintained and in good working order
Adhere to all safety protocols and regulations to ensure a safe working environment
Ensure compliance with company policies, local, state, and federal regulations
Participate in ongoing training and development to stay current with industry standards and best practices
Qualification
Required
High school diploma or equivalent; technical or trade school certification is a plus
Proven experience in maintenance, preferably in a residential or property management setting
Strong knowledge of HVAC, plumbing, electrical, and general maintenance practices
Ability to troubleshoot and repair a wide range of issues
Excellent customer service and communication skills
Ability to work independently and as part of a team
Strong attention to detail and organizational skills
Valid driver's license and reliable transportation
Ability to lift heavy objects, climb ladders, and perform physically demanding tasks
Capable of working extended hours, on-call to include evenings, weekends and holidays as necessary
Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed
Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary
Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills
Must be able to work in small and confined spaces for extended periods of time
Must have finger dexterity for typing/using a keyboard
Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances
For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns
Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
Must be able to work in onsite at assigned community. May be required to travel to a sister property within the same area
Preferred
CPO/HVAC/CAMT certifications preferred
Benefits
5% 401(k) match
Wellness credits that reduce healthcare costs
Up to 160 hours of PTO annually for full-time employees
Company
Maymont Homes
Our Growth, Your Opportunity At Maymont Homes, we’re committed to delivering an exceptional single-family rental experience shaped by innovation, quality, and genuine care for our residents.
Founded in 2011
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Whit Bundy, CFA
Chief Investment Officer
Company data provided by crunchbase