BoF Careers · 1 month ago
Hoka Sales Lead, HOKA
Central Valley, NY
Full-time
Onsite
Entry, Mid Level
$21/hr - $21/hr
2+ years expHOKA is a company that believes in the transformational power of running and aims to empower individuals through movement. The Sales Lead with Keys is responsible for driving business KPIs, managing store operations during shifts, and providing exceptional customer service while fostering a positive work environment.
Marketing & Advertising
Responsibilities
Serve as the Manager on Duty during your shift and drive key hourly business targets such as sales, conversion, ATV, customer capture, and NPS
Ensure and model the highest level of customer service possible, as outlined in the HOKA Expert Service Program
Prioritize Brand and product knowledge training and share this knowledge in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Empower team members through communication and recognition
Support community by helping with in-store events and local outreach
Assist in store administration and operations including compliance with policies and procedures
Support key initiatives and retail programs that enhance the customer journey
Respond to problems or difficult situations with professionalism
Think critically to solve problems and approach challenges with agility
Qualification
Required
Two (2) years retail experience preferred
High School Diploma or GED
Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers
Highly motivated team player and self-starter
Ability to prioritize and multi-task in a fast-paced environment
Flexibility of schedule and hours to meet the needs of the business
Valid State or Federal Identification
Benefits
Competitive pay
Discounts
Perks
Global contests
Opportunities for growth and development
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase