Apply on Employer Site

GI Alliance · 1 day ago

Front Desk Coordinator II

Covington, LA

Full-time

Onsite

Mid Level

4+ years exp

GI Alliance is seeking an experienced Front Desk Coordinator II. The role involves performing various clerical duties, managing patient appointments, and ensuring efficient front office operations.

Health CareMedical

Responsibilities

Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel

Schedule patient appointments and procedures according to established policies and procedures

Check-in patients upon arrival at the office as well as check-out upon departure

Obtain accurate information from patients and ensure all registration forms are complete

Collect patient and insurance payments and reconcile charges on a daily basis

Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances

File records in appropriate sections of patient charts in EMR

Prepare patient charts in advance and scan documents into charts in EMR

Transcribe letters and create forms as needed

Maintain files and records in a confidential manner

Maintain organization and efficiency of front office, including office supply inventory

Maintain patient confidentiality

Perform other related duties as directed or assigned

Qualification

Medical office experienceComputer programs knowledgeOffice equipment operationMicrosoft ExcelPrioritization skillsWritten communicationVerbal communicationOrganizational skills