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Crum & Forster · 2 days ago

Senior Claims Specialist - Bodily Injury

United States

Full-time

Remote

Mid, Senior Level

$53K/yr - $100K/yr

3+ years exp

Crum & Forster is a well-established insurance provider with a strong focus on customer service and employee satisfaction. The Senior Claims Specialist will manage bodily injury claims and ensure effective investigation and adjustment of these claims while providing excellent customer service.

Commercial InsuranceHealth CareInsuranceRisk Management

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Receives claims assignments. Verifies and determines applicability of coverage

Determines the method and extent of investigation for each claim as required by company Best Practices

Reviews and manages outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve and maintains a timely diary for each case

Evaluates and adjusts claims within the adjuster’s authority level

Reports directly on technical matters to supervisor or management

Evaluates and manages litigated claims, determines future course of handling and proper method of disposition. Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority

Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery

Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs

Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices

Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process

Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred

Qualification

Bodily injury claims handlingContractual indemnity knowledgeMicrosoft Office proficiencyCustomer service orientationCommunication skills

Required

Minimum of 3-5 years' experience handling bodily injury claims

College degree or equivalent experience required and a designation and/or insurance related courses are a plus

Obtain and maintain required state licenses

Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization

Computer skills with a working knowledge of the Microsoft Office suite of programs a must

Occasional travel required

Preferred

Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred

Benefits

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing

Tuition reimbursement

Industry-related certifications

Professional training

Matching donation program

Volunteer opportunities

Employee-driven corporate giving program

Company

Crum & Forster

Glassdoor4.3

Crum & Forster specializes in commercial insurance, claims, risk assessments as well as accident and health insurance.

Founded in 1822

Morristown, New Jersey, USA

1001-5000 employees

https://www.cfins.com/

H1B Sponsorship

Crum & Forster has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (10)

2023 (3)

2022 (12)

2021 (9)

2020 (12)