Griffin Hospital · 2 months ago
Planetree - Regional Coordinator Americas
Derby, CT
Full-time
Onsite
Mid LevelGriffin Hospital is home to Planetree, a non-profit organization that champions person-centered care in healthcare. They are seeking a Regional Coordinator to support service delivery and business growth across the Americas, ensuring smooth project execution and effective communication between clients and internal teams.
AssociationCommunitiesHealth Care
Responsibilities
Support PCC Consultants in onboarding new clients and in managing client services as required
Serve as the Account Manager to all regional accounts to ensure delivery of high-quality services and experiences
Facilitate communication between clients and Planetree's internal departments
Review and alert team members to upcoming renewing memberships and certifications
Manage contract information for vendors offering services to the AMERICAS region
Monitor progress, risks, and dependencies to ensure on-time delivery of services
Ensure all project activities comply with Planetree’s policies and principles where applicable
Support business development efforts by assisting with proposals, briefings, and presentations for prospective clients
Ensure proper handling and follow-up of accounts receivable related to assigned clients, coordinating with the finance team where required
Ensure that Salesforce and all other systems are updated with correct and accurate client information
Ensure the consistent application of technology system policies and procedures in the region
Collaborate effectively with internal Planetree teams including Sales, Certification, Education, and Consultancy
Support the Regional Director in communication and coordination with key stakeholders such as ministries of health, healthcare leaders, and regional partners
Contribute to sales activities by supporting the preparation of proposals, client briefings, and presentations
Coordinate logistics for virtual or on-site trainings, workshops, and learning sessions
Ensure timely delivery of toolkits, guides, client education materials, and certificates for participants
Support planning for regional business trips and help generate leads during conferences and industry events
Contribute to Planetree’s organizational learning by bringing field experiences to drive innovation
Participate in internal improvement initiatives and global knowledge-sharing efforts
Serves as strong communicator who ensures team members are appropriately informed and engaged
Complete mandatory training as required
Live and uphold the Planetree Mission, Vision, and Values
Stay informed on healthcare trends, regulatory developments, and cultural dynamics across key AMERICAS markets
Share relevant insights with internal teams to help adapt strategies, tools, or services for the regional context
Represent Planetree professionally in meetings, webinars, or events when delegated by the Regional Director
Assist in reviewing client-facing communications (e.g., newsletters, milestone updates, success stories)
Support the creation and promotion of regional success stories, case studies, and testimonials in coordination with Planetree’s marketing team
Identify opportunities for showcasing client achievements (e.g., award submissions, conference participation, Planetree Forums, etc.)
Share market intelligence and client feedback with the marketing team to inform campaign strategies and content development
Support the marketing team with booth setup and logistics during conferences and events across the AMERICAS region
Qualification
Required
Degree in business, healthcare administration, or similar
Experience in working across multiple time zones and cultures
Demonstrated analytical skills and ability to think strategically and solve problems
Excellent interpersonal skills, with demonstrated ability to build and leverage strong relationships with diverse stakeholders, both internal and external
Significant Salesforce experience, including Sales Cloud, Experience Cloud, and other functionalities
Proficient in Microsoft Office (Word, Excel, PowerPoint, OneDrive) and 365 products
Proficient with Video Conferencing platforms
Proficient with presentation technology requirements
Advanced Skills with Video Conferencing Platforms such as Zoom, Microsoft Teams, WebEx, and/or GoToMeeting
English proficiency – written and verbal
Excellent oral and written communications skills
Preferred
Additional research, certifications, or other master's degree(s)
International healthcare experience
Proficient with Expensify
Spanish, French, Portuguese – written and verbal
Company
Griffin Hospital
Griffin Hospital is a 160-bed acute care community hospital serving more than 100,000 residents of the Lower Naugatuck Valley Region.
Founded in 1909
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Patrick Charmel
President and CEO
Alex Balko
Chief Financial Officer
Recent News
HealthCareIT News
2025-05-23
Morningstar.com
2025-04-27
Hartford Business Journal
2023-12-19
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