Starwood Hotels · 4 days ago
Daylife and Programming Coordinator
Princeville, HI
Full-time
Onsite
Entry Level
$28.85/hr - $28.85/hr
2+ years expStarwood Hotels is a luxury hotel brand management company committed to sustainability and exceptional guest experiences. The Daylife Programming Coordinator will support the Daylife Programming at 1 Hotel Hanalei Bay, focusing on guest satisfaction and operational tactics related to programming and events.
HospitalityHotelVenture Capital
Responsibilities
Support the implementation of Daylife programming / guest experience strategies for the hotel and its outlets to create a cohesive and integrated marketing platform supporting hotel performance goals
Liaise with restaurant, spa, other departments and partners
Maintain vendor relationships and support projects including printing, graphic design, and digital displays
Buildout and management of Daylife offerings through website, RTR and app
Reconciliation of new RTR bookings with daily guest itineraries in KYC
Interdepartmental communication regarding programming changes
Manage guest communication related to programming events via KYC regarding including but not limited to:
Daily/weekly KYC communication to send recommendations/today’s activities highlighting daily availability
Coordination of cancelled programs, with recommendation for alternatives
Location changes (due to weather or other)
Reminders prior to start of activities
Posting charges for paid activities (i.e. beach rentals)
Schedule updating on RTR, Website, app and collateral
Manage inventory of collateral stock
Updating large chalkboards
Rally attendance – updates on today’s activities and where there is still availability
Coordination with programming managers/directors on attendance/feedback of activities
Daily/weekly report distribution from RTR to departments
Manage department expenses (vendors, supplies, etc)
Qualification
Required
Passionate about organization and details with a minimum of 1 year of similar work experience
Prior experience in an administrative role, strong organization and technical skills, ability to multi-task and a team player
Is flexible and willing to meet the demands of a 24-hour operation
2+ years of experience in reservations or guest services, preferably in lifestyle or luxury hospitality
Passion for the mission and values of 1 Hotels, with general knowledge of sustainability issues
Exceptional verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal skills and service/hospitality orientation
Team player willing to pitch in to support colleagues in all areas
Preferred
A post-secondary diploma or degree would be a plus
Benefits
Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
Retirement Planning
Paid Personal Days
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
Company
Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raul Leal
Chief Executive Officer
Abhay Bakaya
Chief Development Officer
Company data provided by crunchbase