NerdWallet · 1 month ago
Workplace Operations Lead
New York City
Full-time
Onsite
Senior Level
$77K/yr - $146K/yr
5+ years expNerdWallet, Inc. is seeking an experienced Office Lead to join their team. This role involves overseeing the office's day-to-day operations, ensuring smooth and efficient operations while maintaining a positive work environment.
ConsumerFinancial ServicesInternetPersonal Finance
Responsibilities
Own all aspects of daily office operations — ensure cleanliness, readiness, and professional presentation of all workspaces
Greet and host guests; manage visitor logistics, sign-ins, and meeting room readiness
Maintain office supplies, food and beverage inventory, and other items that support day-to-day needs
Partner with onsite leadership, IT, Recruiting, and HR teams for onsite tasks
Assist with any setup for internal meetings, visiting teams, investor visits, and board meetings
Liaise with building management for maintenance and access issues
Support your in-office colleagues with ongoing tasks and projects
Oversee a team member operating the Phoenix office
Handle mail and courier services — collect, sort, and distribute deliveries promptly
Qualification
Required
5+ years of administrative or office management experience, ideally in a dynamic or fast-paced environment
Proven ability to handle multiple priorities with efficiency and calm
Strong organizational and time-management skills; meticulous attention to detail
Clear and confident communication skills, both written and verbal
Experience with Google Workspace and Slack
Independent, proactive, and comfortable making smart decisions without waiting for direction
Exercises good judgment, tact, and discretion in all interactions
Excellent communication skills
Strong multitasking abilities
Proactive, friendly approach that brings positivity and pride to every interaction
Ability to thrive in a fast-paced environment
Aptitude for time management, organization, and communication
Steady under pressure, positive, and adaptable
Detail-oriented: Achieve thoroughness and accuracy when completing a task
Articulate: Build effective working relationships with teams through clear, reliable verbal and written communication
Dependable: Possess a strong understanding and ability to handle confidential information
Balanced personality: Polished enough for executives, grounded enough for everyday needs
Benefits
Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
401K with 4% company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums
Company
NerdWallet
NerdWallet develops a financial platform to help people find the right credit cards and mortgage rates.
501-1000 employees
H1B Sponsorship
NerdWallet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (19)
2023 (24)
2022 (29)
2021 (22)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$105MKey Investors
Camelot Financial Capital ManagementIVPSilicon Valley Bank
2021-11-04IPO
2021-05-21Secondary Market
2021-05-07Secondary Market
Leadership Team
Tim Chen
CEO
Hanah Cho
Vice President, Content
Recent News
Business – Baltimore Sun
2025-12-21
2025-12-17
2025-12-17
Company data provided by crunchbase