Florida International University · 3 weeks ago
Servicenow Application Developer II
Florida International University is a Top 50 public research university located in Miami, serving a diverse student body and driving impactful research. The role of Servicenow Application Developer II involves managing the ServiceNow System Administration and development, including the administration, development, and maintenance of the ServiceNow platform while collaborating with stakeholders to develop workflows and influence organizational change.
Financial ServicesIncubatorsManagement Consulting
Responsibilities
Manages the ServiceNow System Administration and development
Supports implemented and proposed solutions on the ServiceNow platform
Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, HTML and CSS
Deploys of features and ServiceNow releases
Provides timely and courteous support to users
Manages the ServiceNow software releases through configuration tasks and feature delivery and optimize stability and usability of ServiceNow through regular application maintenance
Partners with stakeholders to develop workflows, SLAs, perform needs assessments, assist in solution development, and influence organizational change
Participates on-call function of the Incident/Change team
Collaborates with team members to design best solutions for technical issues
Works with users to eliminate problems, errors and to improve the end user experience presented in ServiceNow
Qualification
Required
Bachelor's degree in MIS, Computer Science, Computer Engineering, Information Studies or other technical discipline and three (3) years related experience; OR seven (7) years of related experience; OR an equivalent combination of relevant education and/or experience
Experience as a ServiceNow Developer
Experience as a ServiceNow Application System Administrator
Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications
Experience with Agile methodologies (e.g., Scrum, sprints, daily standups) for effective project delivery
Experience using software best practices to develop ServiceNow solutions and workflows
Preferred
Proficiency in JavaScript, including client-side and server-side scripting, Glide API, AJAX, and JavaScript frameworks used within ServiceNow (e.g., AngularJS)
Familiarity with HTML, XML, CSS, and other web development tools and techniques
Understanding database concepts and management, including data storage, retrieval, optimization, and working with technologies like JDBC, SQL, and LDAP
Knowledge of security best practices, including implementing access controls, data encryption, and secure coding practices within the platform
Skill in designing intuitive and user-friendly forms, dashboards, and portals on ServiceNow, ensuring accessibility and positive user experience
Proficiency in using REST and SOAP APIs, MID Servers, and data exchange formats like JSON or XML to integrate ServiceNow with other systems
Ability to design, implement, and optimize workflows using tools like Flow Designer and Workflow Editor to streamline business processes
Strong analytical and debugging skills to diagnose issues, identify root causes, and resolve problems within ServiceNow scripts and applications
Skill in creating clear and concise technical documentation for reference, reporting, and knowledge transfer
Ability to work effectively within a team, share knowledge, and collaborate with other developers and stakeholders
Company
Florida International University
FIU is Miami's public research university. Offering bachelor's, master's and doctoral degrees, both on campus and fully online.
H1B Sponsorship
Florida International University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (50)
2023 (50)
2022 (42)
2021 (59)
2020 (45)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-21
2025-11-05
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