City Heights Community Development · 3 weeks ago
Resident Services Program Coordinator
San Diego, California, United States
Full-time
Onsite
Mid Level
$22/hr - $31/hrCity Heights Community Development is focused on enhancing community well-being and connectivity. The Program Coordinator will support the implementation of Resident Services programs, ensuring high-quality delivery and resident engagement across housing sites.
AssociationCommunities
Responsibilities
Support implementation of core Resident Services programming at assigned housing sites
Conduct resident outreach, engagement, and follow-up to support program participation and service connection
Document resident interactions, program activities, referrals, and outcomes in Salesforce
Assist with data collection, evaluation, and monthly reporting requirements
Coordinate logistics for onsite programs, workshops, events, and partner-led activities
Maintain strong working relationships with Property Management teams and external partners
Support development and updates to Resident Services procedures, forms, and communication materials
Assist in onboarding volunteers and coordinating volunteer-supported activities
Conduct regular safety and community-environment observations at assigned housing sites
Represent CHCDC at resident meetings, partner convenings, and community events
Provide administrative support including scheduling, filing, and preparing materials
Perform other duties as assigned to support program operations
Qualification
Required
Commitment to the mission of CHCDC and passion for community-centered work
Associate's Degree or equivalent experience in social services, education, or related fields
Experience working directly with diverse communities, preferably in affordable housing or nonprofit settings
Strong communication skills, both verbal and written
Ability to maintain confidentiality and handle sensitive resident information appropriately
Proficiency in Microsoft Office Suite; Salesforce experience preferred
Strong organizational skills with the ability to multitask and meet deadlines
Valid CA Driver's License and reliable transportation
Preferred
Salesforce experience preferred
Company
City Heights Community Development
Our mission is to partner with residents in enhancing the quality of life in City Heights.
Founded in 1981
11-50 employees
Funding
Current Stage
Early StageRecent News
2024-04-27
San Diego Union-Tribune
2022-02-09
Company data provided by crunchbase