Thermo Fisher Scientific · 1 day ago
Lead Account Manager - US Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
$108K/yr - $162K/yr
8+ years expThermo Fisher Scientific is a leading company in the life sciences sector, and they are seeking a Lead Account Manager to drive new business growth and lead sales initiatives. This role involves developing strategic account plans, fostering customer relationships, and managing financial performance to achieve revenue targets.
BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
Responsibilities
Develop and execute the business relationship strategy by understanding the customer’s organizational structure, strategic initiatives, and aligning Thermo Fisher capabilities to drive organic growth
Review and manage the base business portfolio to ensure an optimized service mix, increased share of wallet, and identification of opportunities for scope changes and project expansion
Create account-specific growth plans, including multi-year strategic roadmaps and long-term value proposals
Analyze market trends, competitive positioning, and customer insights to support account strategy and service innovation
Lead the full lifecycle of winning new business, including opportunity qualification, bid defense leadership, pricing strategy, negotiation, and contract management
Own project scoping efforts to define customer requirements and inform accurate, competitive quoting
Manage and drive the quoting process, ensuring solutions are aligned with client needs and internal capabilities
Promote Thermo Fisher’s broad suite of clinical trial support services, including Clinical Ancillary Management, Comparator Services, Total Transportation Management, Direct-to-Patient solutions, and Clinical Supply Optimization Services
Meet new sales objectives and deliver against targets for new and organic business growth
Serve as the primary point of contact and escalation lead for key accounts, guiding expectations and ensuring consistent, high-quality delivery
Build and maintain multi-level client relationships, engaging operational teams, SMEs, and executive stakeholders
Lead Quarterly Business Reviews (QBRs) and other governance meetings to communicate performance, insights, and strategic recommendations
Coordinate across business units—including Client Services, Operations, SMEs, Finance, and Executive Leadership—to deliver a horizontally integrated customer experience and leverage organizational expertise
Proactively engage across PSG and CRG to identify cohesive and integrative business opportunities
Lead internal business reviews related to account performance, risk, forecasting, and strategic alignment
Oversee financial health of assigned accounts, including revenue forecasting, budget adherence, margin analysis, and identification of upside or risk
Support development of pricing strategies that ensure competitiveness alongside profitability
Provide regular financial and operational updates to internal leadership, supporting broader commercial planning efforts
Undertake ad-hoc responsibilities as required by the Line Manager, supporting evolving commercial and operational priorities
Participate in customer audits, site visits, and capability presentations to strengthen relationships and demonstrate Thermo Fisher’s value
Qualification
Required
Bachelor's degree in Business, Life Sciences, Supply Chain, or a related field; or equivalent combination of education and experience
8+ years of experience in account management, business development, or client-facing commercial roles within the pharmaceutical, biotechnology, clinical supply, or related industry
Proven track record of meeting or exceeding revenue, margin, or sales growth targets
Demonstrated ability to lead complex customer engagements, including contract negotiations, bid defenses, and strategic account planning
Strong financial acumen, including experience with forecasting, pricing, budgeting, and margin management
Excellent communication, presentation, and interpersonal skills with the ability to engage multiple levels of stakeholders—both internally and externally
Ability to manage multiple priorities in a fast-paced, matrixed environment while maintaining a high level of attention to detail
Solid understanding of GMP/GDP principles, regulatory expectations, and quality standards relevant to clinical supply chain or pharmaceutical services
Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
Preferred
Advanced degree (MBA, MS, or equivalent) in Business, Life Sciences, or a related field
10+ years of progressive experience in account management or business development within clinical trial services, CDMO, logistics, or pharmaceutical operations
Experience managing global accounts or complex multi-service portfolios
Prior experience in clinical supply chain services such as Comparator sourcing, Clinical Ancillary Management, Packaging/Labeling, Distribution, or Direct-to-Patient solutions
Strong understanding of clinical trial phases, sponsor/CRO dynamics, and industry regulatory environment
Ability to influence without authority and drive alignment across multiple business units
Benefits
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Public CompanyTotal Funding
$15.97BKey Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B
Leadership Team
Stephen Williamson
Senior Vice President and Chief Financial Officer
Daniella Cramp
Senior Vice President and President, Bioproduction Group
Recent News
EIN Presswire
2026-01-07
EIN Presswire
2026-01-05
Company data provided by crunchbase