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Sacramento County · 3 weeks ago

Information Technology Infrastructure Analyst III

Sacramento, CA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Sacramento County is about enriching communities to thrive. They are seeking an Information Technology Infrastructure Analyst III to lead and oversee the work of IT Infrastructure Analysts while performing advanced technical duties. The role involves ensuring compliance with policies, providing training, and utilizing technical expertise in network and systems processes.

AssociationGovernmentNon Profit

Comp. & Benefits

Responsibilities

Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff

Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment

Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals

Lead, train, assign, schedule and review the work of technical and/or professional information technology staff

Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported

Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems

Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County

Perform advanced network administration duties, including security administration

Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution

Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations

Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements

Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations

Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment

Read, comprehend, apply and retain technical publications and documentation

Plan, organize, prioritize and process work to ensure that deadlines are met

Adapt quickly to changes in policies, procedures, and assignments

Communicate effectively, both verbally and in writing for technical and non-technical audiences

Establish and maintain effective working relationships with those encountered during the course of the work

Work independently with minor supervision

Qualification

Network securitySystems analysisNetwork designProject managementInformation systems securityData communicationTeam leadershipIndependent researchConflict resolutionTechnical documentationEffective communication

Required

A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class

Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment

Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education)

A valid California Driver License, Class C or higher, may be required at the time of appointment

Some positions in this class may require the incumbent to be able to distinguish between different colors

Some positions in this class may require the incumbent to lift equipment that weighs up to 50 pounds

Some positions in this class may require the incumbent to work weekends, holidays, and non-routine hours

Some positions in this class may require the incumbent to travel occasionally