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Advantmed · 1 day ago

Record Retrieval, Contact Center Representative (6221)

United States

Part-time

Remote

Entry Level

$12/hr - $15/hr

2+ years exp

Advantmed is seeking motivated individuals to join their team as Remote Contact Center Representatives. This role involves managing verification and follow-up calls with healthcare providers to ensure the seamless collection of patient records, all while working from home with comprehensive training provided.

Electronic Health Record (EHR)Health CareHospital

Growth Opportunities

Responsibilities

Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence

Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records

Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication

Ability to adapt to and follow additional instructions based on evolving project and business needs as required

Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach

Candidates should be available to work 9-hour shifts, including a one-hour break, from 6 am to 6 pm PST based on business needs, assigned upon completing training

Swiftly utilize MS Office tools to streamline tasks and enhance productivity

Handle a volume of 60-80 outgoing calls per day effectively