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Kennesaw State University · 1 day ago

Media Crisis Manager

Kennesaw, GA

Full-time

Onsite

Senior Level

5+ years exp

Kennesaw State University is one of the 50 largest public institutions in the country, dedicated to transforming lives through academic excellence and innovative research. The Media Crisis Manager supports strategic communications, manages the news and media team, and oversees public relations efforts to enhance the university's reputation and handle media inquiries.

Education

Responsibilities

Leads and directs daily activities of the communications team to ensure content aligns with the mission and strategic vision of the university

Serves as the main point of contact for the University’s membership in The Conversation and develops a sustainable plan to support and encourage faculty participation

Maintains key areas of the university website to ensure information is kept current (About KSU, Rankings, Points of Pride)

Prepares stories and press releases for media and web distribution

Maintains media relationships and accurate and current media contact lists

Maintains the university experts’ database, keeping it current

Drives team projects to completion with project management of deadlines, deliverables, and multiple constituencies

Coordinates with supervisor and members of staff for consistency of messaging and timely distribution of materials

Oversees media activities, elaborates on promoting the university and colleges, and works with the team to secure local, regional, and national media placements

Manages vendor relationships and services such as media monitoring, database, Expert File, and Newswise

Remains competent and current through professional reading, developing professional contacts, and attending professional development courses and/or training directed by the Assistant Vice President of Communications

Qualification

Media relationsCrisis communicationProject managementAP Style knowledgeWriting skillsCustomer serviceInterpersonal skillsTeamworkProblem-solvingCommunication skillsTime managementAttention to detail

Required

Bachelor's degree from an accredited institution of higher education in Communications, Marketing, Corporate Communications, or a related field

Current, valid, and unrestricted driver's license

Five (5) years of experience in the related field

Able to work under pressure and set priorities in a fast-paced environment

Able to think critically and analytically

Adaptable and able to work independently and across teams

Strong sense of ownership and ability to work across organizational boundaries to ensure timely completion of tasks

Able to handle multiple tasks or projects at one time, meeting assigned deadlines

Knowledgeable of AP Style

Results-oriented, enthusiastic, resourceful, and creative with a can-do positive attitude

Exercises consistent sound judgment

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

Strong writing skills

Organized, self-directed, and self-disciplined

Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills

Strong attention to detail and follow-up skills

Strong customer service skills and phone and e-mail etiquette