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Southwest Power Pool · 2 days ago

ServiceNow Developer - I,II, or Senior

Little Rock, AR

Full-time

Hybrid

Entry, Mid, Senior Level

$95K/yr - $124K/yr

2+ years exp

Southwest Power Pool (SPP) is dedicated to delivering reliable and affordable electricity across a 14-state region. They are seeking a skilled ServiceNow Developer to enhance and expand their ServiceNow platform, which plays a crucial role in supporting their operations.

EnergyEnergy Efficiency

Growth Opportunities

No H1B

Responsibilities

Design, build, and maintain ServiceNow solutions with Flow Designer and Integration Hub (replacing generic scripting)

Integrate ServiceNow with other systems (e.g., CMDB, and ERP systems)

Work across incidents, changes, baselines, and other ITIL processes to ensure strong alignment between technology and energy-industry demands

Participate in support/maintenance of mission-critical applications

Contribute to software development life cycle best practices, collaborate with cross-functional teams, and act as a trusted advisor

Qualification

ServiceNow platformFlow DesignerIntegration HubITIL best practicesServiceNow Certified System AdministratorServiceNow Certified Application DeveloperTroubleshooting skillsAnalytical skillsProblem-solving skills

Required

Senior ServiceNow Developer: - Bachelor's degree in computer science, Information Technology, related field, plus six (6) years of applicable Information Technology Development/Support experience OR Eight (8) years equivalent work experience

ServiceNow Developer II - Bachelor's degree in computer science, Information Technology, related field, plus three (3) years experience of Information Technology Development/Support experience OR Five (5) years of equivalent work experience

ServiceNow Developer I -Bachelor's degree in computer science, Information Technology, related field OR Two (2) years equivalent work experience

Proven working knowledge of the ServiceNow platform: Flow Designer, Integration Hub, ServiceNow modules (ITSM, Change, CMDB, ITAM), ideally in a regulated or operations-intensive environment

Strong troubleshooting, problem-solving, analytical skills

Familiarity with ITIL best practices, incident/change management, baseline configuration control

Preferred

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

Additional certifications in ServiceNow ITSM or ITOM are a plus

Benefits

Competitive pay with bonus opportunities

Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance

Relocation assistance

Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.

Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP