Western Union · 3 days ago
Senior Manager, Product & Technology Portfolio Management
Western Union is a globally diverse organization focused on making financial services accessible to humans everywhere. The Senior Manager, Product & Technology Portfolio Management is responsible for enabling enterprise technology investment prioritization and driving data stewardship and reporting while collaborating closely with various teams to deliver high-quality portfolio management and governance.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Lead Big Room Planning (BRP): Design, facilitate, and govern enterprise-level planning events to align priorities, dependencies, and delivery timelines across multiple teams
Translate BRP outcomes into actionable roadmaps and commitments
Jira System Design & Data Stewardship: Architect and optimize Jira workflows, boards, and reporting structures to support scaled product and engineering operations
Serve as the portfolio’s Jira subject matter expert, ensuring systematic data accuracy for statuses, estimates, and actuals
Capacity Planning & Metrics: Develop and maintain capacity models for engineering and product teams to optimize resource allocation
Define and track KPIs for delivery predictability, velocity, and throughput
Portfolio Governance & PDLC Compliance: Drive adherence to PDLC processes and controls across all initiatives
Govern Product and Technology leaders to align roadmaps with enterprise portfolio processes and systems
Planning & Reporting Cadence: Lead annual, quarterly, and continuous planning processes for the portfolio in partnership with Product, PMO, and Engineering
Design and deliver monthly and quarterly business readouts for executive leadership
Operational Excellence: Administer intake, triage, and prioritization of new initiatives
Create and maintain information hubs (SharePoint, Confluence) for stakeholder engagement
Support evolution of reporting capabilities by defining requirements for tools and dashboards
Qualification
Required
8+ years of experience in portfolio, product, program, or technology business management roles
Expert-level experience in Big Room Planning and scaled agile planning frameworks
Strong experience designing and optimizing Jira for large, complex organizations
Proven ability in capacity planning, forecasting, and delivery metrics
Deep understanding of Product Development Lifecycle (PDLC) fundamentals
Demonstrated success in technology portfolio management and governance
Excellent verbal and written communication skills; ability to influence senior stakeholders
Advanced Microsoft Excel skills and familiarity with reporting tools (e.g., Jira Align, Power BI)
High sense of ownership, urgency, and ability to thrive in ambiguity
Benefits
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K plan
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-10-02IPO
Leadership Team
Recent News
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