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SAIC · 1 day ago

AV/VTC Technician

Tampa, FL

Full-time

Onsite

Senior Level

5+ years exp

SAIC is seeking a Video Teleconferencing (VTC) Technician to support the USSOCOM SITEC 3 Enterprise Operations and Maintenance contract. The role involves providing IT services and support for over 60,000 global users, focusing on VTC equipment management, scheduling, and troubleshooting.

Information TechnologySecurityService IndustrySoftware

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Installs, configures, manages, maintains, operates, and defends common area VTC equipment, including day-to-day setup, scheduling, and monitoring

Schedules, coordinates, and administers multiple simultaneous VTC sessions

Provides dedicated support to VTCs attended by VIPs

Recommends VTC systems upgrades

Provides version control and provisioning via a Telepresence Management Suite (TMS) for VTC CODECs

Installs flat panel displays, room based VTC endpoints, projectors, and A/V equipment

Resolves issues down to the equipment level (black box)

Manages, maintains, and posts a daily MSL and shift change procedures

Schedules, configures, and connects users to DISA GVS and DVS conferences

Trains designated personnel on the operation of VTC equipment

Qualification

VTC hardware knowledgeVTC software knowledgeVTC session schedulingCompTIA Security+ CertificationDebugging VTC systemsCommunication skillsTeamworkOrganizational skills