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Phoenix Children's · 1 day ago

Quality & Patient Safety Clinical Consultant

Phoenix, AZ

Full-time

Onsite

Mid Level

3+ years exp

Phoenix Children's is a leading pediatric health system focused on exceptional care and innovative research. The Quality & Patient Safety Clinical Consultant role involves identifying and improving quality and patient safety practices through project management and data-driven strategies, while collaborating with multidisciplinary teams to enhance care processes.

Health CareHospital

Responsibilities

Assesses and improves care at the bedside using high reliability processes

Assesses patient care processes for safety/risk issues using expert understanding of clinical standards of care

Proficient at communication, able to connect with a variety of staff in a professional manner while influencing change and behavior

Sets goals for areas of responsiblity and works with multidisciplinary groups to attain and sustain improvement

Maintains connection with the big picture while implementing at the micro level. Uses knowledge of complex adaptive systems thinking taking into account the necessary structures, processes, and organizational landscapes/dynamics impacting successful implementation

Expertise in Patient Safety and Performance improvement tools

Utilizes current data sources and seeks new sources to understand complex problems

Conducts root cause analysis, risk assessments, as well as failure mode analysis as needed

Creates trends from data collection that reflect current practice and quantifies improvement opportunities

Integrates large volumes of data and information into a succinct problem definition

Uses critical thinking, inductive, and deductive reasoning skills to reduce complex issues to realistic/feasible solutions and staging

Utilizes a variety of Performance Improvement tools: PI, CQI, Lean, rapid cycle improvement to assess, analyze and improve outcomes

Coaches others to use reliability principles when determining interventions. Designs PDSAs, facilitates PDSA cycles and documents results

Trains others to utilize QI/Lean tools including but not limited to flow diagrams, modified FMEA and pareto charts

Leadership expertise with idenitification of priority areas and goal setting

Recommends strategic priority areas for the organization based on data and trends

Works autonomously to identify areas of improvement, create action plans and successfully implement interventions to sustain improvement organization wide using appropriate stakeholders

Ability to train and educate others on a variety of reliability and performance improvement tools

Develops processes and infrastructure that is in full compliance with all regulatory requirements

Expertise on regulatory standards and requirements, able to apply knowledge to a variety of settings across the continuum

Performs miscellaneous job related duties as requested

Qualification

Patient SafetyPerformance ImprovementRegulatory StandardsData AnalysisChange ManagementProject ManagementTeam BuildingCoachingTrainingCommunication SkillsCritical Thinking