The Ridge Hotel Lake Geneva · 1 month ago
Golf Club General Manager
Lake Geneva, WI
Part-time
Hybrid
Senior Level
7+ years expDestination Geneva National is a premier golf and resort community located in Lake Geneva, Wisconsin. The General Manager is responsible for membership engagement, golf operations, and overall daily performance, driving a culture of hospitality and continuous improvement.
Hospitality
Responsibilities
Set vision and operating direction for Membership and Golf divisions; align goals with Destination Geneva National’s mission
Build and execute annual operating plans and budgets; deliver sustainable financial performance
Partner with ownership to implement long-term initiatives that enhance facilities, member value, and guest experience
Serve as the face of the Club for Members; cultivate connection, trust, and responsiveness
Lead membership sales, onboarding, engagement, and retention; collaborate with marketing on targeted growth
Ensure consistent, personalized service across all member touchpoints (golf, dining, lodging, events)
Oversee all golf functions: course operations, pro shop, instruction, tournaments, guest services, and practice facilities
Partner with the Director of Agronomy and COO to ensure championship-level conditions and experiences
Monitor pace of play, standards, and tournament operations to ensure excellence and consistency
Recruit, train, and retain high-performing teams; set clear standards and feedback rhythms
Model a culture of hospitality, integrity, and continuous improvement
Own operating and capital budgets; manage P&L, forecasts, and KPIs
Optimize revenue (membership, golf, retail, events) and identify efficiency opportunities
Oversee purchasing, vendor relations, risk management, and regulatory compliance
Represent Destination Geneva National in local/regional golf and hospitality circles
Build partnerships with sponsors and tourism organizations; elevate brand presence
Uphold the property’s reputation as a premier destination for golf and club lifestyle
Qualification
Required
Bachelor's in Hospitality, Business, Professional Golf Management, or related field
7–10+ years of progressive leadership in private club, golf resort, or luxury hospitality
Demonstrated success leading both membership and golf operations
Strong P&L ownership, budgeting, and analytics
Exceptional leadership, communication, and relationship skills
Multi courses experience a plus, with a strong pace of play culture
Resort experience, stay and play golf package experience at higher volume
Member-first mindset with operational rigor
PGA and/or CMAA credentials a plus
Benefits
Competitive salary and performance-based incentives.
Comprehensive benefits package including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
Paid time-off for full- and part-time associates.
Option for pay-as-you-earn with Dayforce Wallet.
Opportunity to work in a stunning resort setting with access to recreational facilities.
Encouraging and supportive work environment that values creativity and teamwork.
Potential for professional growth within a dynamic hospitality organization.
All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.
Company
The Ridge Hotel Lake Geneva
Sleek and edgy with a twist of Wisco tradition, the 146-room Ridge Hotel delivers a new take on Lake Geneva with its recent multi-million-dollar contemporary redesign, including a welcoming tech-savvy lobby, smart and sumptuous new Crafted Italia restaurant, poolside Deck Bar, and perky bean + vine coffee and wine bar.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase