Google · 1 day ago
Program Manager, Quality and Training Effectiveness
New York, NY
Full-time
Hybrid
Senior Level
$132K/yr - $194K/yr
7+ years expGoogle is a leading technology company, and they are seeking a Program Manager for their Quality and Training Effectiveness team. The role involves driving the design and execution of solutions that integrate specialized tools and processes to ensure operational efficiency in a dynamic environment.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Deliver cross-functional programs on time and to spec, specifically focusing on the integration of operations tooling and process automation
Oversee program execution by partnering with internal technical teams to ensure operational requirements are accurately translated into technical specifications and prioritized features
Identify opportunities to automate operational tasks and define the technical approach. Evaluate the trade-offs between different technologies
Identify opportunities and build relevant business cases to solve problems in a fast-moving, ambiguous space. Take ownership of mapping out solutions and driving them from concept to execution
Establish and scale human-in-the-loop processes that integrate new tools with existing workflows. Use data to track the performance of automated solutions and measure their impact on operational efficiency
Qualification
Required
Bachelor's degree or equivalent practical experience
7 years of experience analyzing data and generating business insights
7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes
7 years of experience in operations management, program/project management, vendor management, or management consulting
Preferred
7 years of Program Management experience, with a focus on technical implementations, operations strategy, or process improvement
Experience working with cross-functional technical teams (Engineering, Product, Data Science) to launch internal tools or automation features
Experience applying AI/ML concepts or identifying opportunities for automation agents to solve business problems
Experience with SQL or data visualization tools to automate tasks or analyze data
Experience designing and executing multi-year operational roadmaps and strategies
Excellent communication skills, with the ability to translate technical complexities into clear business impacts
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
The Indian Express
2025-10-08
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2025-10-04
Company data provided by crunchbase