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Legacy Restaurant Group - Jacksonville · 4 weeks ago

Host needed for Mellow Mushroom in Town Center $14-17 an hour

Jacksonville, FL

Full-time

Onsite

New Grad, Entry Level

$14/hr - $17/hr

Legacy Restaurant Group is seeking a Host for their Mellow Mushroom location, aiming to provide a fun and energetic dining atmosphere. The Host will be responsible for greeting guests, managing seating arrangements, and ensuring an exceptional dining experience.

Restaurants

Responsibilities

Warmly and graciously greet all guests and seat them at tables or in waiting areas

Open the front door for guests entering or leaving the restaurant when possible

Provide guests with menus and inform them of their server’s name upon seating

Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited

Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings

Call out name and number of party when tables become available

Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation

Answer telephone calls and respond to inquiries or transfer calls

Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed

Inspect dining and serving areas to ensure cleanliness and proper setup

Inform guests of establishment specialties and features

Receive and record guests' dining reservations

Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary

Direct guests to coatrooms and waiting areas such as lounges

Relay messages to servers and bussers as needed

Thank guests as they leave and invite them to return

Attend all scheduled employee meetings and offers suggestions for improvement

Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant

Fill-in for fellow employees where needed to ensure guest service standards and efficient operations

Take and prepare to-go orders

Operate cash registers to accept payments for food and beverages

Supervise and coordinate activities of server staff to ensure that patrons receive prompt and courteous service

Order or requisition supplies and equipment for tables and serving stations

Assist with preparing and serving food and beverages

Qualification

Aloha Point-of-Sale softwareTable management softwareCash register operationCustomer serviceExceptional grooming habitsStanding for long periodsCommunication skills