City of New York ยท 3 weeks ago
Analyst, Training & Engagement
New York, NY
Full-time
Onsite
Entry Level
$58K/yr - $60K/yr
2+ years expThe City of New York is seeking an Analyst for the Training & Engagement team within the Mayor's Office of Contract Services. This role involves supporting the development and delivery of training initiatives for city vendors and procurement staff, ensuring stakeholders have the necessary tools and information to navigate procurement processes effectively.
GovernmentLegalPublic Relations
Responsibilities
Communicate with internal and external stakeholders via email, phone, and virtual meetings
Educate and support stakeholders on procurement processes, tools, and resources
Troubleshoot stakeholder issues and determine when to escalate to senior staff or other teams
Assist with outreach efforts and events, including tracking event registration and attendance
Assist with creating and updating training materials, guides, and templates
Help deliver live webinars, in-person workshops, and online learning content
Document training processes, activities and outcomes, including feedback and participation, to support continuous improvement
Gather data to inform service improvements and enhance stakeholder experience
Track and report recurring issues and stakeholder feedback to support problem-solving and decision-making
Provide logistical and administrative support for trainings, meetings, and events, including coordinating materials, tracking action items, taking notes, and arranging transportation
Manage materials inventory by tracking stock levels, organizing supplies, and flagging shortages
Collaborate with colleagues to share knowledge and support team goals
Participate in special projects as assigned
Qualification
Required
Graduation from an accredited college with a baccalaureate degree
Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities
A four year high school diploma or its educational equivalent plus four years of experience as described in '2' above
A satisfactory equivalent combination of education and experience
Preferred
Intermediate proficiency in Microsoft Excel, PowerPoint, and Word
Strong written and verbal communication skills, including the ability to present complex information clearly to diverse audiences
Excellent interpersonal skills and proven ability to engage effectively with both internal teams and external stakeholders
Customer service-focused and results-oriented, with sound judgment and discretion in stakeholder interactions
Comfortable with ambiguity; takes initiative to define and execute critical tasks independently
Attention to detail and strong organizational skills, with the ability to manage multiple priorities
Collaborative, flexible, and positive attitude in a fast-paced, evolving environment
Demonstrated interest in city government, procurement, contracting policies, or public training and outreach initiatives
Benefits
Special accommodations provided to applicants with disabilities.
Company
City of New York
City of New York, often called as New York City, is the most populous city in United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carl G Esposito
Chief Information Security Officer
Dawn Miller
Senior Advisor to the Chief Climate Officer
Recent News
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