Unqork · 3 days ago
Associate Technical Services Engineer
United States
Full-time
Remote
Entry Level
$65K/yr - $80K/yr
1+ years expUnqork empowers enterprises to accelerate growth by rapidly building, testing, and running AI-powered applications. The Associate Technical Services Engineer will be the primary contact for support assessment consultants and will work to improve support processes and outcomes for technical support issues.
EnterpriseEnterprise ApplicationsFinancial ServicesFinTechProductivity ToolsSaaSSoftware
Responsibilities
Report to our Senior Director, Technical Services Engineering
Be the primary contact for support assessment consultants
Partner with support leadership to operationalize and improve support processes
Promote positive outcomes for technical support issues across the account portfolio
Foster education and process documentation for support consultants
Partner with platform operations and customer success teams to improve support models and new processes focused on scalability
Provide service to our clients and internal collaborators
Qualification
Required
1+ Years in Software Support or Technical Implementation (preferably SaaS or similar)
Basic Knowledge of Databases (MongoDB) + JSON + RESTful API
Technical Troubleshooting Ability (no-code experience or similar)
Experience in Designing, Documenting and Educating new Operational Processes
Service Mindset - Customer-focused
Benefits
Unlimited PTO (and the encouragement to use it)
Student loan payback program
100% employer-covered medical, dental, and vision options available to you and your dependents
Flexible Spending Account (FSA)
Monthly stipend toward your WFH setup, vacation, development and more
Employer-sponsored 401(k) with contribution match
Subsidized ClassPass Membership
Generous Paid Parental Leave
Company
Unqork
Unqork is a no-code enterprise application platform that helps companies build, deploy, and manage complex applications.
201-500 employees
H1B Sponsorship
Unqork has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (7)
2023 (15)
2022 (21)
2021 (32)
2020 (17)
Funding
Current Stage
Growth StageTotal Funding
$365.17MKey Investors
BlackRockCapitalGGoldman Sachs Growth Equity
2020-10-06Series C· $207M
2020-02-26Series B· $51M
2019-10-03Series B· $80M
Leadership Team
Gary Hoberman
Founder and CEO
J
Joshua Shaver
Vice President of Accounting
Recent News
2025-10-20
CorVista Health Inc.
2025-10-01
Company data provided by crunchbase