Legora · 1 week ago
Technical Delivery Manager
Denver, CO
Full-time
Onsite
Mid, Senior Level
$80K/yr - $120K/yrLegora is on a mission to redefine how legal work gets done, empowering legal professionals with their AI-native workspace. The Technical Delivery Manager will oversee integration projects, ensuring timely delivery and high-quality standards while collaborating with various teams to enhance customer experiences and support technical solutions.
Artificial Intelligence (AI)LegalLegal TechSoftware
Responsibilities
Plan, execute, manage, and deliver integration projects ensuring they are completed on time and meet Legora’s quality standards
Coordinate closely with technical, commercial, and partner teams to align implementation requirements and guarantee a smooth rollout experience
Lead the setup and configuration of customer environments, including SSO and authentication workflows, DMS integrations (iManage, SharePoint, NetDocuments), and relevant data or API-based connections
Act as the technical point of contact for customers during onboarding, guiding them through architecture decisions, implementation milestones, testing phases, and go-live readiness
Engage with internal and external stakeholders to understand their requirements, communicate project progress, and manage expectations throughout the delivery lifecycle
Provide solution scoping expertise during the sales process by assessing feasibility, outlining integration approaches, and advising on best practices
Support technically complex or escalated customer issues, while working to enhance the overall enablement of the support function to minimise recurring escalations
Collaborate with the engineering and product teams to share insights from technical delivery projects and customer interactions, influencing roadmap decisions and improving future implementations
Continuously support customer partnerships from a technical perspective, including troubleshooting, optimisation, and identifying opportunities for additional value
Qualification
Required
Proven experience in technical delivery, implementation, solutions engineering, or a similar customer-facing technical role
Strong understanding of authentication protocols and hands-on experience configuring SSO and related identity systems
Familiarity with integrations involving document management systems (iManage, SharePoint, etc.) or similar enterprise tooling
Comfortable translating technical concepts into clear, accessible language for non-technical audiences
Excellent problem-solving skills with a structured, proactive, and strategic approach to resolving challenges
Strong communication and interpersonal skills, with the ability to build trusted relationships across customer and internal teams
Ability to work autonomously, manage multiple parallel projects, and thrive in a fast-paced, high-growth environment
Benefits
Medical, dental, and vision coverage
Flexible paid time off plus company holidays
401(k) with company match and automatic enrollment
Company
Legora
Legora is a collaborative AI that empowers lawyers by enabling them to review documents, conduct research, and draft legal materials.
Founded in 2023
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$266MKey Investors
Bessemer Venture PartnersRedpointBenchmark
2025-10-30Series C· $150M
2025-05-21Series B· $80M
2024-07-17Series A· $25M
Recent News
2025-12-25
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