Google · 3 weeks ago
Customer and Partner Solutions Engineer, RCS Business Messaging
San Jose, CA, USA
Full-time
Onsite
Mid Level
$123K/yr - $176K/yr
3+ years expGoogle is seeking a Customer and Partner Solutions Engineer to drive the adoption of the Rich Communication Services (RCS) for Business platform. In this role, you will transform business communication into a rich, conversational platform and foster technical partnerships with key enterprises, ensuring seamless integration of services.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Write production-level code (e.g., Python, Node.js) and build internal tools to automate partner onboarding, parse datasets, and ensure high test coverage
Support aggregators and messaging providers to maximize technical adoption of RCS capabilities, focusing on reusable solutions to enable global hyper-growth
Achieve "trusted advisor" status by providing consultation for enterprise clients and building scalable, repeatable frameworks to capture the Small and Medium-sized Businesses (SMB) segment
Serve as a subject matter expert for RCS protocols, troubleshooting network and application-layer issues while proposing technical solutions
Manage executive-level stakeholder interactions and lead cross-functional efforts, mentoring peers through design reviews and collaborative support
Qualification
Required
Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python)
Experience troubleshooting technical issues for internal/external partners or customers
Experience as a customer success engineer or developer in the conversational messaging space (e.g., experience working on popular business messaging API or platforms)
Preferred
Master's degree in Engineering, Computer Science, Business, or a related field
Experience with cloud technologies such as Google Cloud Platform (GCP) (e.g., Cloud Run, Cloud Functions, App Engine, Cloud Storage, and Pub/Sub)
Experience with Node.js/TypeScript or Python, RESTful APIs, OAuth2, and JSON-based webhooks
Familiarity with Global System for Mobile communications Association (GSMA) standards, SMS/MMS gateways, and telecom signaling
Knowledge of Dialogflow CX/ES, webhooks, and Gemini (Vertex AI) integration for conversational experiences
Understanding the digital advertising ecosystem (e.g., Display Ads, Search, Social, or programmatic advertising) and how messaging serves as a conversion channel
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
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