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AvePoint · 2 days ago

Customer Account Executive-State & Local Government (SLED)-Education

United States

Full-time

Remote

Mid, Senior Level

$73K/yr - $137K/yr

3+ years exp

AvePoint Public Sector serves customers in various regulated industries, including education. The Account Executive-SLED will focus on driving revenue growth by building relationships with education customers and tailoring sales strategies to meet their unique needs.

Cloud ComputingData ManagementDocument ManagementInformation TechnologySaaSSoftware

Responsibilities

Developing new prospects and expanding existing accounts

Using consultative selling techniques to teach customers about their industry and offer insights and perspectives on IT needs that are fulfilled by our solutions

Using competitive analysis to educate customers on the value of our solutions

Continuously pursuing quota goals by working directly with the customer during negotiations

Working with a virtual account team to deploy the customer engagement lifecycle, that include; Marketing for lead generation, Business Development Representatives for lead qualification, Pre-sales Engineers for technical support, and Customer Success Managers for renewals after the initial sale

Attending and participating in customer team meetings and communicating regularly with professional services and engineering staff to ensure customer satisfaction

Leveraging existing industry partnerships to grow AvePoint’s presence in your region and establishing proactive relationships with influential people, both with the customer and other third parties

Handling post-sales support issues for customers, e.g. escalation of support calls, identifying additional training needs, etc

Qualification

Enterprise software salesSelling to education customersVirtual account team sellingExecutive level relationship sellingSelling methodologiesAccountabilitySense of urgencyHighly competitiveCollaborativeWork ethic

Required

University degree

Experience selling to and supporting education customers

Participating in a team-selling environment

Taking ownership of an assigned geographic account and territory

Developing new prospects and expanding existing accounts

Using consultative selling techniques to teach customers about their industry and offer insights and perspectives on IT needs that are fulfilled by our solutions

Using competitive analysis to educate customers on the value of our solutions

Continuously pursuing quota goals by working directly with the customer during negotiations

Working with a virtual account team to deploy the customer engagement lifecycle

Attending and participating in customer team meetings and communicating regularly with professional services and engineering staff to ensure customer satisfaction

Leveraging existing industry partnerships to grow AvePoint's presence in your region and establishing proactive relationships with influential people

Handling post-sales support issues for customers