Tech9 · 3 weeks ago
Technical Writer- 4 month Contract
United States
Full-time, Contract
Remote
Senior Level
5+ years expTech9 is a company focused on empowering organizations with AI-centered solutions. They are seeking a Technical Writer to document the Practice Management System during a team transition, ensuring knowledge transfer and creating onboarding materials for new development team members.
ArchitectureSoftwareSoftware Engineering
Responsibilities
Create comprehensive technical documentation for the Practice Management System, including system architecture, data models, APIs, and integration points
Work directly with the existing developers and engineers to capture institutional knowledge before and during team transition
Develop clear, accessible developer onboarding guides and technical reference materials for new team members
Document existing codebases, identifying key components, dependencies, and critical workflows
Create and maintain API documentation, including endpoint descriptions, request/response formats, and usage examples
Establish documentation standards and templates to ensure consistency and maintainability across the platform
Identify and document areas of technical debt and opportunities for system improvement
Organize and structure documentation in a way that serves both immediate transition needs and long-term knowledge management
Collaborate with new team members to iterate on documentation based on their onboarding experience and feedback
Maintain version control of documentation and ensure it stays synchronized with system changes
Qualification
Required
5+ years of experience as a Technical Writer in software development environments
Proven experience as a Technical Writer, preferably documenting complex, enterprise-level software, API's, and architecture (Practice Management, or EMR/EHR systems a plus)
Demonstrated ability to proactively interview stakeholders, subject matter experts (SMEs), developers, product managers, and end-users—to extract technical information
Excellent ability to understand and explain technical concepts to various audiences
Experience creating developer-focused documentation including API docs, code examples, and integration guides
Proficiency with documentation tools and platforms (e.g., Confluence, GitBook, Markdown, Git)
Strong organizational skills and ability to structure large bodies of information effectively
Ability to work independently in fast-paced, dynamic environments with evolving requirements
Excellent written and verbal communication skills
Preferred
Experience documenting practice management systems, hospitality software, or similar enterprise platforms
Background in software development or engineering (ability to read and understand code)
Familiarity with modern development tools and workflows (Git, CI/CD, agile methodologies)
Experience with documentation-as-code practices and automated documentation generation
Experience working on team transition or legacy system modernization projects
Familiarity with diagramming tools (e.g., Miro, Lucidchart, Draw.io) for technical architecture documentation
Previous experience in knowledge management or creating onboarding programs for technical teams
Company
Tech9
Tech9 is a collective of executive and senior technology professionals dedicated to building
51-200 employees
H1B Sponsorship
Tech9 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2018-10-26Debt Financing
Leadership Team
Nate Richard
CRO
Recent News
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