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Reserv · 4 weeks ago

Litigation Claims Examiner, Rideshare

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Reserv is an insurtech focused on creating AI and automation technology to enhance claims efficiency. The Litigation Claims Examiner will manage litigated files, investigate claims, negotiate resolutions, and collaborate with the product and engineering teams to improve processes.

ConsultingFinancial ServicesInsurance

Responsibilities

Investigate all aspects related to assigned claims

Evaluate coverage, liability and damages

Negotiate and resolve claims

Manage litigation related to auto accident claim disputes

Maintain electronic files

Work with defense counsel's to drive performance

Regularly report to the Claims Manager

Collaborate closely with product and engineering teams to give feedback and identify technology and process improvements

Managing all aspects of litigated cases, including evaluation of the resolution process

Analyzing auto claims to identify areas of dispute, investigating and gathering all necessary information and documentation, evaluating liability and damages and negotiating and resolving claims with opposing parties or their insurance providers

Managing litigation cases related to auto claims disputes, communicating regularly with clients, attorneys, vendors and other stakeholders

Reviewing legal documents and ensuring compliance with initial suit-handling plan of action

Analyzing policy language and reaching appropriate coverage decisions

Directing and controlling the activities and costs of outside vendors including defense counsel and coverage counsel, experts and independent adjusters

Maintaining adjuster licenses and continuing education requirements

Qualification

Litigation managementClaims negotiationRideshare litigationMedical causation knowledgeAnalytical skillsAdjuster licenseCommunication skillsAttention to detailTime managementProblem solving

Required

Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)

10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation

Ride Share/TNC/Livery litigation is required

You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim

Understand transportation coverages

Understand contractual risk transfer and additional insured forms

You have strong medical causation knowledge

You have a sense of urgency and understanding of how to manage time-sensitive demands

Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner

Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel

Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines

Ability to professionally collaborate with all stakeholders in a claim

Have active adjuster license(s) and be willing to obtain all licenses within 60 days, including completing state required testing

Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment

Curious and motivated by problem solving and questioning the status quo

Desire to engage in learning opportunities and continuous professional development

Willingness to travel for client and claims needs

Benefits

Generous health-insurance package with nationwide coverage, vision, & dental

401(k) retirement plan with employer matching

Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!

Generous family leave policy

Work from anywhere to facilitate your work life balance

Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!