NSC Global · 1 month ago
Onsite IT Support Technician
US-OH-North Canton
Full-time
Onsite
New Grad, Entry LevelNSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. They are looking for IT End User Support Technicians who will be the first point of contact for technical issues at customer locations, helping users resolve hardware and software problems.
B2BHuman ResourcesInformation Technology
Responsibilities
Primarily support end user devices such as the following:
Support SW Microsoft products (e.g. Windows 11/Ms Outlook)
IPhone configuration
Intune Knowledge
TeamViewer Knowledge
Excellent communication skills
Network knowledge
WIN11 Imaging
Local and network printer knowledge
Active Directory
Ms Teams
IT Asset Inventory
Thermal printer support
Handheld Scanner support
Video Conferencing equipment
Experience in ServiceNow ticketing system
Previous experience supporting IT in a plant environment
Qualification
Required
Technical college diploma or equivalent in computer science or related field
A+ Certification (or willingness to obtain)
Good understanding of PC and printer hardware
Experience with Microsoft Windows operating systems
Familiarity with standard office applications (Microsoft Office, etc.)
Networking knowledge (TCP/IP, Wi-Fi, VPN)
Exposure to ticketing tools (ServiceNow)
Strong customer service mindset
Ability to multitask and prioritize in a busy environment
Clear verbal and written communication
Willingness to learn and develop new technical skills
Reliability, professionalism and a hands-on working style
Preferred
OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment
Previous experience supporting IT in a plant environment
Benefits
Opportunities for training, certification and career growth
A supportive, international team environment
Real hands-on experience in diverse customer environments
Company
NSC Global
Business to business IT service provider headquartered in London, England
Founded in 1997
1001-5000 employees
H1B Sponsorship
NSC Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Late StageLeadership Team
De Blascak
North American Human Resources Business Partner
Recent News
Computer Reseller News UK
2024-04-10
Computer Reseller News UK
2023-04-17
Company data provided by crunchbase