Field Service Engineer • Customer Support jobs in United States
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Leica Microsystems · 5 days ago

Field Service Engineer • Customer Support

Leica Microsystems, a Danaher operating company, is focused on innovation in life sciences and biotechnology. The Field Service Engineer role is crucial for ensuring customer satisfaction and involves responsibilities such as preventive maintenance and technical support in the Mid-Atlantic region.

BiotechnologyHealth CareMedical Device
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H1B Sponsor Likelynote

Responsibilities

Customer satisfaction in all aspects of the job
Increased throughput
Decreased downtime
Regular Preventive Maintenance
Regular upgrades as deemed by Leica Microsystems technical staff
A clear advocate for the customer (internal and external) and a steward for the company

Qualification

Troubleshooting skillsDocumentation PracticesField service experienceMechanical engineeringMicrosoft Office SuiteWindows networkingInventory Management

Required

associate's degree in mechanical, electrical, biological science or military equivalent
1 year of computer literate (Microsoft Office Suite, Windows base networking) as well as Good Documentation Practices (GDP)
Minimum 3 years of troubleshooting skills and ability to use documentation for the purposes of troubleshooting
Local travel is required for this role daily
Ability to travel overnight 40‐50% of the time
A valid passport or equivalent for travel into Europe
Ability to lift 50 pounds

Preferred

2 + years of prior field service experience in related field is preferred or military equivalent
Bachelor's degree in science discipline or type of engineering degree
Inventory Management, including but not limited to cycle counts updating car stock and returning aging inventory

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

Company

Leica Microsystems

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Leica Microsystems designs and produces precision optics systems for the analysis of microstructures. It is a sub-organization of Danaher.

H1B Sponsorship

Leica Microsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (5)
2022 (6)
2021 (4)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
unknown
2017-03-27Series Unknown
2005-07-01Acquired

Leadership Team

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Amanda Lydon, PHR, SHRM-CP
Human Resources Business Partner
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Catalina Esparza
HR Business Partner
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Company data provided by crunchbase