Highmark · 3 weeks ago
Business Process Engineer
Erie-Meadville Area
Full-time
Onsite
Mid, Senior Level
$50K/yr - $91K/yr
5+ years expHighmark Inc. is a healthcare company focused on improving processes across its functional units. The Business Process Engineer will lead and support process improvement initiatives, ensuring alignment with strategic goals and enhancing productivity through various methodologies such as Lean and Six Sigma.
Health CareHealth InsuranceInsuranceWellness
Responsibilities
Support or lead the definition, scoping, chartering efforts for business process analysis/design projects related to process improvement initiatives assuring optimal business and functional delivery of the strategic delivery framework. This includes business modeling, documentation of the operating blueprint and process solution blueprinting efforts following the strategy definition as well as supporting the execution of the process solution blueprint during the implementation phase
Provide process and business consultation services which include research, analysis facilitation, process modeling, and business process improvement techniques to propose and implement business and system solutions that meet strategic objectives. Provide and support periodic reporting to leadership on assigned project activities
Establish and maintain strong working relationships across business unit/area level of management continuing to promote and continually broaden the level of business knowledge and the impact of quality/process improvement projects and programs. Participate in planning sessions with business owners to improve business processes and to prioritize and drive process re-engineering initiatives including process ownership and governance
Participate and support business case development process to identify change execution impacts to people, process, and technology solutions to achieve business objectives. Participate and support the Change Execution Process assuring resource alignment/impacts are aligned with the process governance model
Drive comprehensive business process standards, analysis and measurement to assigned projects including the definition of business process modeling standards for assigned projects and evolve the Business Process Management Nomenclature standards of a Business Process Competency Center
Support the expansion and development of Continuous Process Improvement and business process engineering skills, including Lean Six Sigma methodology across specific divisions and the enterprise, promoting the understanding and use of process improvement tools and concepts. Support leadership and management with regard to the planning, implementation and production support of Lean Six Sigma projects and the Lean Six Sigma COE
In collaboration with release planning and implementation functions across varying divisions and business platforms. Ensures all changes to processes are reflected in the repository of process documentation
Access and analyze processes, data points, and controls to determine sub-optimal performance, communicate findings clearly and effectively and make recommendations for improvement. Identify root causes of problems and demonstrate the ability to development and make recommendations for solutions to mitigate root cause
Other duties as assigned or requested
Qualification
Required
Bachelor's Degree in Business, Industrial /Management Engineering or IT related field
5 years experience in Process Improvement; to include process documentation or change, collection and analysis of related metrics, problem solving, and reduction in cycle time
5 - 7 years Managing small to medium projects across multifunctional teams
3 - 5 years of related, progressive experience in the area of specialization
Strong Facilitation skills
Strong verbal and written communication skills
Ability to use statistical assessment to quantify opportunities and to achieve process optimization
Knowledge of the roles and deployment of change execution
Knowledge of Business Process Modeling concepts and components and their respective application
Strong understanding of Highmark specific domains
Ability to observe and provide constructive performance feedback
Knowledge and understanding of Business Process Engineering standards/protocols
Knowledge and understanding of Lean Six Sigma Tools and Methodologies
Preferred
Master's Degree in Health Administration, Business Administration, Industrial Engineering or IT Development
2 years in the Healthcare Industry
Six Sigma Black or Green Belt
Project Management Professional (PMP)
Company
Highmark
Highmark provides health insurance plans for individuals and businesses.
10001+ employees
H1B Sponsorship
Highmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (19)
2022 (21)
2021 (18)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
$27.3M2018-04-06Grant· $25M
2014-08-07Grant· $2.3M
Leadership Team
Deborah Rice-Johnson
CEO, Diversified Businesses at Highmark Inc. and Chief Growth Officer
Paul Sikora
CTO Provider Services
Recent News
2025-12-11
Company data provided by crunchbase