Soqquadro Italiano · 3 weeks ago
Financial Center Manager II
Hickory, NC
Full-time
Onsite
Mid, Senior Level
3+ years expSoqquadro Italiano is committed to doing right by its members and ensuring their wellbeing. The Financial Center Manager II is responsible for managing day-to-day operations at a financial center, supervising staff, and ensuring exceptional member service while meeting sales goals.
Music
Responsibilities
Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees’ performance
Recognize employees who perform at a high level
Hold employees accountable for their performance, attitude and behavior
Meet with each employee to review previous performance, set goals for performance and develop plans to improve employee’s performance
Responsible for exceptional member service to every member, every time by ensuring employees deliver consistently high quality service to both internal and external member that is in alignment with our Brand Culture
Ensure that the employees meet sales and/or service goals as established by the credit union
Demonstrate enthusiastic support of corporate mission, core values and long-term objectives
Perform job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures
Train and supervise staff
Assign, direct, coordinate and review work performed by staff
Must possess effective knowledge of the credit union’s products and services
Ensure understanding of the Performance Management system and company-wide objectives
Fairly and consistently evaluate employees against the Allegacy behaviors
Manage daily activities of a financial center
Supervise, motivate and develop assigned staff
Oversee and direct financial center activities to achieve sales and organization goals to increase market share. Typically 50% of this job’s requirements are to lead the cross-sell efforts
Responsible for the development and implementation of bi-weekly sales meetings to develop and coach employees
Responsible for audit compliance as well as security, safety and maintenance of financial center assigned
Ultimate responsibility to assure that loan closings and product openings are completed on a timely basis, and are consistent with AFCU policies and procedures
Assist other departments throughout the credit union to grow membership and increase community awareness of AFCU
Incorporate AFCU performance attributes in daily work activities along with the willingness and ability to display a professional, courteous and helpful attitude to members (internal as well as external)
Responsible for hiring employees, directing work assignments, performance reviews, rewarding and disciplining employees
Qualification
Required
High school diploma or equivalent
Three or more years related experience in financial institution branch management
Two or more years of consumer lending experience
Possess strong sales, interpersonal, leadership, oral and written communication skills
Strong computer proficiency with at least an intermediate knowledge of MS Word and Excel
Eligible to be registered as a Mortgage Loan Originator with the Nationwide Mortgage Licensing System
Company
Soqquadro Italiano
Soqquadro Italiano è un progetto musicale creato dal regista Claudio Borgianni e dal cantante Vincenzo Capezzuto.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase