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City of New York · 3 weeks ago

Director for Data Operations and Program Analytics

New York City, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$63K/yr - $98K/yr

4+ years exp

The City of New York is dedicated to supporting community-based organizations and programs through the Department of Youth and Community Development. The Director of Data Operations and Program Analytics will lead efforts to manage data and performance analytics, developing tools and insights that drive decision-making and enhance community impact.

GovernmentLegalPublic Relations

Responsibilities

Develop, maintain, and optimize spreadsheets, databases, and tracking tools to support program management and performance monitoring

Analyze program and provider data to identify trends, opportunities, and areas for improvement

Generate reports and dashboards that provide actionable insights to leadership and stakeholders

Create and deliver PowerPoint presentations, data visualizations, and other materials to communicate findings effectively

Maintain accurate records of provider interactions, contracts, and agreements

Collaborate with internal and external partners to collect, verify, and analyze data

Support divisional initiatives, events, and neighborhood-based strategies with operational and data-related expertise

Recommend and implement process improvements to increase efficiency and effectiveness

Remain current on best practices in data analysis, reporting, and community program evaluation

Provide ad hoc analysis and project support as needed, leveraging Excel and other data tools

Qualification

Data analysisPerformance analyticsSpreadsheet optimizationPowerPoint presentationsData visualizationCommunity relationsProcess improvementCollaboration

Required

A baccalaureate degree from an accredited college or university, accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating, and/or administering a large community service program or activity

A four-year high school diploma or its educational equivalent approved by a State's Department of Education, or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in '1' above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in '1' above

Education and/or experience equivalent to '1' or '2' above

All candidates must possess a four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in '1' above

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above

High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above

Education and/or experience which is equivalent to '1' or '2' above

All candidates must have at least one year of experience as described in '1' above